Lenovo Premier Support Plus Upgrade - Extended Service Agreement
Comprehensive protection to keep your Lenovo devices running smoothly.
The Lenovo Premier Support Plus Upgrade offers 4 years of accidental damage protection covering select ThinkCentre and other Lenovo systems, providing financial protection and hassle-free repairs for your investment.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered after the standard manufacturer warranty.
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Accidental Damage: Protection against drops, spills, and cracks.
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Battery Degradation: Extended battery warranty including certified replacements.
📋 Coverage Details
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Duration: 4 years of coverage starting after the initial 3-year on-site warranty.
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Number of Claims: Unlimited claims during the coverage period.
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Claim Limit: Subject to Lenovo’s service terms and parts availability.
🔧 Service & Repairs
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Service Type: Repair and replacement service.
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Repair Method: Next business day on-site support.
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Replacement Type: Lenovo-certified parts and components.
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Turnaround Time: Typically next business day for on-site repairs.
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Parts Quality: OEM and Lenovo-certified parts.
📞 Claims Process
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How to File: Phone, chat, or email with direct access to advanced technicians.
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Support Hours: 24/7/365 availability.
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Documentation Required: Proof of purchase and device details.
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Claim Approval: Fast and unscripted issue resolution.
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No Hassle Promise: Straightforward claims process with on-site support when needed.
📱 Eligible Products
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Product Categories: ThinkCentre M90, M900, M90a Gen 2 & Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 computers.
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Product Condition: New systems with 3-year on-site warranty initially.
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Purchase Requirements: Upgrade applies to systems with initial 3-year on-site warranty.
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Excluded Products: Commercial misuse or pre-existing damage not covered.
❌ What's Not Covered
- Pre-existing damage or defects before upgrade purchase.
- Intentional damage or misuse.
- Software issues, viruses, and data loss.
- Accessories not included with original device purchase.
- Loss except where theft coverage applies (not included here).
🎁 Additional Benefits
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Tech Support: 24/7 technical support including software and hardware assistance.
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Transferable: Coverage can be transferred to new owner if device is sold.
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Accidental Damage Protection: Includes protection against spills and accidents.
📦 How to Purchase
- Purchase at the time of buying a new device or upgrade via Warranty Lookup.
- Provide product and warranty details.
- Receive confirmation and coverage documentation.
- Register your product as needed online.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership and expert assistance when you need it most.