Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade delivers fast and reliable coverage for eligible Lenovo ThinkCentre systems with 3 years on-site warranty. This plan extends your protection to 4 years, offering financial protection and hassle-free repairs including accidental damage, ensuring your investment remains productive and protected.

✅ What's Covered

• Mechanical/Electrical Failure: Hardware failures and defects covered after manufacturer warranty
• Power Surge Protection: Included to protect against electrical damage
• Accidental Damage: Drops, spills, and cracks protected
• Screen Damage: Covered as part of accidental damage protection
• Battery Degradation: Sealed battery coverage up to 4 years included
• Theft Protection: Not included
• Normal Wear and Tear: Not included

📋 Coverage Details

• Duration: 4 years from the start date of original warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to Lenovo policy, no stated max payout

🔧 Service & Repairs

• Service Type: Repair or replacement
• Repair Method: Next business day on-site service
• Replacement Type: New or Lenovo-certified refurbished parts
• Turnaround Time: Next business day on-site support
• Parts Quality: OEM and Lenovo-certified components

📞 Claims Process

• How to File: Via phone, chat, or email directly with Lenovo support
• Support Hours: 24/7 all year round
• Documentation Required: Proof of purchase, device information
• Claim Approval: Typically immediate or same day
• No Hassle Promise: Unscripted expert support with easy claim handling

📱 Eligible Products

• Product Categories: Laptops & Computers (ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1)
• Product Condition: New devices covered
• Purchase Requirements: Upgrade for products with existing 3-year on-site warranty
• Excluded Products: Non-serviceable commercial or non-supported Lenovo models

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or heavy business use outside warranty terms
• Software issues, virus infections, and data loss
• Accessories not originally purchased with device
• Loss or theft (not included)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• No Lemon Guarantee: Not specified
• Transferable: Warranty can be transferred per Lenovo policy
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase at time of new device or via warranty lookup for existing devices
• Provide product details and proof of original warranty
• Receive confirmation and coverage documentation from Lenovo
• Registration online may be required for service

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.