Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your Lenovo device

The Lenovo Premier Support Plus Upgrade provides a 4-year extended warranty with on-site coverage for select ThinkCentre and ThinkStation models. It offers fast issue resolution, protection from accidental damage, and expert service to keep your equipment running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the standard manufacturer warranty.
• Power Surge Protection: Included to protect against electrical surges.
• Accidental Damage: Coverage for drops, spills, and cracks to reduce repair costs.
• Screen Damage: Protection for damaged or cracked displays included.
• Battery Degradation: Sealed battery coverage up to 4 years ensures efficient battery replacement.

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty.
• Number of Claims: Unlimited claims during the coverage term.
• Claim Limit: No specific claim payout limit disclosed; coverage prioritizes quick resolution.

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components.
• Repair Method: Next business day on-site support for eligible repairs.
• Replacement Type: Use of Lenovo-certified parts and refurbished or new components as needed.
• Turnaround Time: Typically next business day for on-site visits.
• Parts Quality: Lenovo-certified technicians use OEM parts to maintain device integrity.

📞 Claims Process

• How to File: Claims can be initiated via phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7 availability to address hardware and software issues.
• Documentation Required: Receipt and device information are typically needed.
• Claim Approval: Fast approval process with unscripted solutions.
• No Hassle Promise: Easy claims and next day on-site service when remote resolution is not possible.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90 series, M910, M920z AIO, M93, X1 desktop models.
• Product Condition: New devices with 3-year on-site warranty eligible for upgrade.
• Purchase Requirements: Upgrade applies to systems with existing 3-year on-site warranty.
• Excluded Products: Products outside listed models or without base warranty coverage.

❌ What's Not Covered

• Pre-existing damage or defects before warranty upgrade purchase
• Cosmetic damage not affecting device functionality
• Intentional damage, misuse, or abuse
• Commercial or heavy business use beyond personal/office scope
• Software issues, viruses, or data loss not hardware related
• Accessories not part of original system purchase
• Loss or theft (unless specifically covered by additional plans)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• No Lemon Guarantee: Replacement available if multiple repairs fail.
• Transferable: Warranty can be transferred to new owner alongside device.

📦 How to Purchase

• Purchase upgrade alongside new Lenovo device or via Warranty Lookup for existing devices.
• Provide device details and proof of initial warranty.
• Receive confirmation and coverage documents immediately.
• Register product online if required for activation.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to Lenovo's protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership backed by expert service and comprehensive coverage.