Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices

The Lenovo Premier Support Plus Upgrade offers 4 years of extended accidental damage protection for select Lenovo desktops and all-in-ones. It safeguards your investment by providing hassle-free repairs and expert support for hardware, software, and peripherals.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period
• Accidental Damage: Protection against drops, spills, and other accidents
• Battery Degradation: Extended warranty on sealed batteries with certified technician replacement
• Normal Wear and Tear: Typical component wear including buttons, hinges, and ports

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year onsite warranty
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to Lenovo’s repair and replacement policies

🔧 Service & Repairs

• Service Type: Repair or replacement for covered issues
• Repair Method: On-site next business day support for unresolved remote issues
• Replacement Type: New or Lenovo-certified refurbished parts and devices
• Turnaround Time: Typically next business day on-site response
• Parts Quality: Lenovo-certified components guaranteed

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Proof of purchase and device details
• Claim Approval: Quick approval with unscripted remote troubleshooting
• No Hassle Promise: Efficient claim handling and on-site support to minimize downtime

📱 Eligible Products

• Product Categories: ThinkCentre desktops and all-in-one computers listed: M90 series, M910, M920z AIO, X1
• Product Condition: New Lenovo devices with initial 3-year onsite warranty
• Purchase Requirements: Upgrade for systems with existing 3 years on-site warranty
• Excluded Products: Non-Lenovo products and devices without base warranty

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Intentional damage or misuse
• Commercial or business use outside warranty terms
• Software issues, viruses, and data loss
• Accessories not included with the original purchase
• Loss or theft (unless otherwise covered by specific plans)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• Transferable: Coverage may be transferred upon sale or ownership change
• No Lemon Guarantee: Ensures device replacement after multiple failed repairs

📦 How to Purchase

• Purchase as an upgrade with new Lenovo device or via warranty lookup for existing systems
• Provide product details, proof of purchase, and warranty status
• Receive confirmation and full coverage documentation
• Register product online if required for coverage validation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.