Lenovo Premier Support Plus Upgrade
Comprehensive protection for your Lenovo devices and peace of mind.
The Lenovo Premier Support Plus Upgrade extends your existing 3-year on-site warranty to 4 years with enhanced coverage including accidental damage protection for select ThinkCentre and ThinkCentre AIO models. It ensures fast, hassle-free repairs with direct access to advanced technicians and next business day onsite service to protect your investment.
✅ What's Covered
-
Mechanical/Electrical Failure: Covers component failures and defects beyond the manufacturer’s warranty period.
-
Accidental Damage: Protection against drops, spills, cracks, and other accidents.
-
Battery Degradation: Lenovo-certified battery replacement with extended battery warranty coverage up to 4 years.
📋 Coverage Details
-
Duration: 4 years total coverage including existing 3-year warranty period.
-
Number of Claims: Unlimited claims within coverage period.
-
Claim Limit: Coverage subject to Lenovo service terms and conditions.
🔧 Service & Repairs
-
Service Type: Repair or replacement of covered components.
-
Repair Method: On-site next business day support available.
-
Replacement Type: New or certified refurbished parts and devices.
-
Turnaround Time: Next business day on-site service for unresolved issues remotely.
-
Parts Quality: Lenovo OEM parts and certified components.
📞 Claims Process
-
How to File: Contact Lenovo support via phone, chat, or email.
-
Support Hours: 24/7/365 availability for hardware and software support.
-
Documentation Required: Proof of purchase and device details.
-
Claim Approval: Typically processed promptly by advanced technicians.
-
No Hassle Promise: Unscripted, direct assistance ensuring quick resolution.
📱 Eligible Products
-
Product Categories: Select Lenovo ThinkCentre M90 series and related desktop and AIO computers.
-
Product Condition: New devices with existing 3-year on-site warranty eligible for upgrade.
-
Purchase Requirements: Upgrade available during or after initial purchase through Lenovo warranty lookup.
-
Excluded Products: Devices outside specified models or prior damages not covered.
❌ What's Not Covered
- Pre-existing damage or defects present before warranty upgrade.
- Intentional damage or misuse.
- Commercial or business use beyond personal device scope.
- Software issues, viruses, and data loss not covered.
- Accessories not included in original purchase.
- Loss or theft unless specified otherwise.
🎁 Additional Benefits
-
Tech Support: 24/7 expert technical support for hardware and software.
-
Transferable: Service can be transferred to new device owner.
-
Sealed Battery Coverage: Extended battery replacement ensuring minimal downtime.
📦 How to Purchase
- Purchase at time of new device or upgrade existing warranty via Lenovo Warranty Lookup.
- Provide device and purchase details for coverage activation.
- Receive confirmation and access to support resources.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to Lenovo’s protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at its discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus Upgrade.