Lenovo Premier Support Plus Upgrade - Extended service agreement - 4 years - on-site - for ThinkCentre

Comprehensive protection and seamless support for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade provides 4 years of on-site extended warranty coverage including parts and labour, designed specifically for selected ThinkCentre models. This plan ensures your investment is protected from unforeseen hardware failures, accidental damage, and includes prioritized service that prevents downtime and maximizes productivity.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for hardware defects and failures beyond the manufacturer's warranty.
• Accidental Damage: Protection against drops, spills, cracks, and other accidental damages.
• Battery Degradation: Lenovo-certified battery replacement to minimize downtime.
• Normal Wear and Tear: Coverage of common wear including buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years of coverage starting upon warranty upgrade purchase.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: Subject to terms of the protection plan agreement.

🔧 Service & Repairs

• Service Type: Repair and replacement services including parts and labour.
• Repair Method: On-site support with next business day response.
• Replacement Type: Use of Lenovo certified parts and components.
• Turnaround Time: Typically next business day onsite service.
• Parts Quality: Genuine OEM parts.

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7/365 availability.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Rapid response with unscripted solution delivery.
• No Hassle Promise: Streamlined and customer-focused claims process.

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2 and 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 models.
• Product Condition: New and existing devices within warranty upgrade terms.
• Purchase Requirements: Upgrade applicable to systems with existing 3-year on-site warranty.
• Excluded Products: Devices outside listed models or commercial misuse excluded.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage.
• Cosmetic damage not affecting functionality.
• Intentional damage, misuse, or unauthorized repairs.
• Software issues, viruses, or data loss.
• Accessories not included in original purchase.
• Loss or theft (not covered under this plan).

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• Transferable: Service plan transferable to new owners.

📦 How to Purchase

• Purchase upgrade at point of sale or during existing warranty period.
• Provide product details and proof of purchase.
• Receive confirmation and plan documentation upon activation.
• Register product online if required for warranty tracking.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and avoid unexpected repair costs with Lenovo’s comprehensive extended service agreement.