Lenovo Premier Support Plus Upgrade - 4 Year Extended Warranty
Peace of mind with comprehensive accidental damage and hardware protection.
The Lenovo Premier Support Plus Upgrade offers a 4-year extended warranty designed for select ThinkCentre and ThinkStation models, providing protection beyond the standard 3-year on-site warranty. This plan minimizes downtime and repair costs by covering hardware, software, and accidental damage including spills and drops.
✅ What's Covered
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Mechanical/Electrical Failure: Coverage for hardware defects and component failures after the manufacturer's warranty period.
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Power Surge Protection: Protection against damage caused by electrical surges.
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Accidental Damage: Includes drops, spills, and cracks protection.
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Battery Degradation: Replacement coverage for sealed batteries reducing downtime.
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Normal Wear and Tear: Coverage for common breakdowns such as buttons and ports.
📋 Coverage Details
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Duration: 4 years total, starting after the initial 3-year onsite warranty.
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Number of Claims: Unlimited claims during coverage term.
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Claim Limit: Subject to service terms and coverage limits.
🔧 Service & Repairs
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Service Type: Repair or replacement of covered items.
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Repair Method: Next business day on-site service.
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Replacement Type: Lenovo-certified refurbished or new parts.
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Turnaround Time: Typically next business day.
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Parts Quality: OEM and Lenovo-certified parts guaranteed.
📞 Claims Process
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How to File: Via phone, chat, or email with advanced support technicians.
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Support Hours: 24/7/365 availability.
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Documentation Required: Proof of purchase and device information.
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Claim Approval: Rapid assessment with unscripted solutions.
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No Hassle Promise: Easy claims and direct access to expert support.
📱 Eligible Products
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Product Categories: ThinkCentre M90 series, M900, M910, M920z AIO, and ThinkStation models.
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Product Condition: New and covered within original 3-year warranty period.
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Purchase Requirements: Upgrade applies to systems with existing 3-year onsite warranty.
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Excluded Products: Devices outside specified models or expired original warranty.
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage.
- Cosmetic damage not affecting device function.
- Intentional damage or misuse.
- Commercial use beyond eligible product scope.
- Software issues, viruses, or data loss.
- Accessories not included with original device purchase.
- Loss unless theft coverage is specifically included (not in this plan).
🎁 Additional Benefits
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Tech Support: 24/7 access to advanced Lenovo technicians.
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Transferable: Warranty coverage may be transferred to new owners.
📦 How to Purchase
- Available as an upgrade during device purchase or via Warranty Lookup.
- Provide device serial number and proof of purchase.
- Receive confirmation and coverage documents upon activation.
- Register your product online for full benefits.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.