Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade delivers extensive coverage including parts, labour, and accidental damage protection for eligible ThinkCentre and ThinkStation models. Designed to extend your existing 3-year on-site warranty, this 4-year plan safeguards your investment with hassle-free repairs and priority support.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects beyond the original warranty period.
• Power Surge Protection: Protection against electrical surges causing damage.
• Accidental Damage: Coverage for drops, spills, and cracks to keep your device protected from real-life accidents.
• Screen Damage: Repair or replacement of cracked or damaged displays included.
• Battery Degradation: Battery replacement coverage up to 4 years to minimize downtime.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 4 years of coverage, extending existing 3-year on-site warranty.
• Number of Claims: Unlimited claims throughout coverage period.
• Claim Limit: Subject to Lenovo’s standard repair or replacement policy.

🔧 Service & Repairs

• Service Type: Repair and replacement services for covered damages.
• Repair Method: Next business day on-site support.
• Replacement Type: Lenovo-certified refurbished or new parts.
• Turnaround Time: Typically next business day for on-site repairs.
• Parts Quality: OEM Lenovo-certified components.

📞 Claims Process

• How to File: Phone, chat, or email access to advanced Lenovo technicians.
• Support Hours: 24/7/365 availability.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Rapid approval with direct technical support.
• No Hassle Promise: Unscripted solutions and prompt on-site assistance.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops.
• Product Condition: New devices with original 3-year on-site warranty.
• Purchase Requirements: Upgrade for systems with existing 3-year warranty.
• Excluded Products: Devices without original warranty or commercial misuses.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that does not affect device function.
• Intentional damage or misuse.
• Commercial or business-use exclusions apply.
• Software issues, viruses, or data loss.
• Accessories not part of original purchase.
• Loss or theft not included.

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo advanced technicians.
• No Lemon Guarantee: Lenovo-certified repairs ensure device reliability.
• Transferable: Service can be transfered to new owner if device is sold.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Pro-rated refunds available if cancelled early.

📦 How to Purchase

• Purchase upgrade with new device or via warranty lookup.
• Provide product details and original receipt.
• Receive confirmation and coverage documents.
• Register product via Lenovo portal if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo’s Premier Support Plus.