Lenovo Premier Support Plus Upgrade

Comprehensive protection for peace of mind

The Lenovo Premier Support Plus Upgrade provides extended coverage for eligible Lenovo ThinkCentre and related desktop systems. This plan offers financial protection and hassle-free repairs, including parts and labour, with next business day on-site service for up to 4 years, ensuring your investment is safeguarded beyond the standard warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Accidental Damage: Protection against spills, drops, and other accidents
• Battery Degradation: Extended battery warranty with certified replacements

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to terms of service

🔧 Service & Repairs

• Service Type: Repair and replacement including parts and labour
• Repair Method: Next business day on-site service
• Replacement Type: OEM parts and certified components
• Turnaround Time: Prompt service with minimal downtime
• Parts Quality: Lenovo-certified technicians and genuine parts

📞 Claims Process

• How to File: Phone, chat, or email support for unscripted solutions
• Support Hours: 24/7/365 hardware and software support
• Documentation Required: Proof of purchase and device information
• Claim Approval: Rapid assessment and resolution
• No Hassle Promise: Easy, direct access to advanced technicians

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90 series, M910, M920z AIO, M93, X1 desktops
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Upgrade available for systems with 3 years on-site warranty
• Excluded Products: Not applicable for devices outside specified models or with pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Intentional damage or misuse
• Commercial or business use beyond personal/office environment
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss unless covered by theft protection (not included)

🎁 Additional Benefits

• Tech Support: Round-the-clock access to Lenovo technicians
• Transferable: Coverage can be transferred if device is sold

📦 How to Purchase

• Purchase alongside new devices or upgrade existing warranty via Warranty Lookup
• Provide product and proof of original purchase details
• Receive confirmation and coverage documents promptly
• Registration of product may be required for warranty activation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.