Lenovo Premier Support Plus Upgrade
Comprehensive protection and peace of mind for your Lenovo devices
The Lenovo Premier Support Plus Upgrade provides 4 years of extended coverage for select ThinkCentre desktops and all-in-ones. It safeguards your investment with accidental damage protection, on-site repairs, and expert support to keep your device running smoothly.
✅ What's Covered
-
Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
-
Accidental Damage: Protection against drops, spills, and cracks
-
Battery Degradation: Coverage for sealed battery replacement to reduce downtime
📋 Coverage Details
-
Duration: 4 years of coverage starting after the initial 3-year on-site warranty
-
Number of Claims: Unlimited claims within coverage period
-
Claim Limit: No stated maximum payout per claim
🔧 Service & Repairs
-
Service Type: Repair or replacement of defective parts
-
Repair Method: On-site support with next business day response
-
Replacement Type: Lenovo-certified refurbished or new parts
-
Turnaround Time: Next business day on-site service
-
Parts Quality: Lenovo-certified OEM parts only
📞 Claims Process
-
How to File: Via phone, chat, or email to Lenovo advanced technicians
-
Support Hours: 24/7/365 always-on support
-
Documentation Required: Purchase receipt and device details
-
Claim Approval: Rapid unscripted technical assistance with quick approval
-
No Hassle Promise: Easy claim process with on-site support if issues unresolved remotely
📱 Eligible Products
-
Product Categories: ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and all-in-ones
-
Product Condition: New devices with existing 3-year on-site warranty
-
Purchase Requirements: Upgrade applicable for systems with 3 years on-site warranty
-
Excluded Products: Products outside listed models and systems without base warranty
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage start
- Intentional damage or misuse
- Commercial or business use claims not specified
- Software issues, viruses, and data loss
- Accessories not included in original purchase
- Loss unless covered by specific theft protection (not included here)
🎁 Additional Benefits
-
Tech Support: 24/7 access to advanced Lenovo technicians
-
Transferable: Coverage may transfer with device ownership (subject to terms)
📦 How to Purchase
- Purchase or upgrade during or after original device purchase
- Provide device details and proof of initial warranty
- Receive electronic confirmation and coverage documentation
- Register product online where required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.