Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo device with peace of mind.

The Lenovo Premier Support Plus Upgrade provides 4 years of extended on-site warranty coverage for select Lenovo desktops and all-in-one PCs, delivering fast issue resolution and financial protection against accidental damage and hardware failures.

✅ What's Covered

• Mechanical/Electrical Failure: Hardware defects and failures beyond manufacturer warranty.
• Power Surge Protection: Included for damage from electrical surges.
• Accidental Damage: Coverage for drops, spills, and cracks.
• Screen Damage: Included as part of accidental damage protection.
• Battery Degradation: Sealed battery replacement coverage for up to 4 years.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 4 years of coverage, extending from original 3-year onsite warranty.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: No maximum payout per claim stated; parts and labor included.

🔧 Service & Repairs

• Service Type: Repair or replacement at no extra parts or labor cost.
• Repair Method: Next business day on-site service.
• Replacement Type: OEM or Lenovo-certified parts and components.
• Turnaround Time: Next business day response for on-site support.
• Parts Quality: Lenovo-certified technicians use genuine parts.

📞 Claims Process

• How to File: Contact via phone, chat, or email for unscripted solutions and claim initiation.
• Support Hours: 24/7/365 hardware and software support.
• Documentation Required: Proof of purchase and device details usually required.
• Claim Approval: Typically immediate during support interaction.
• No Hassle Promise: Easy claim process with direct access to advanced technicians.

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and all-in-ones.
• Product Condition: New Lenovo systems with original 3-year onsite warranty.
• Purchase Requirements: Upgrade available during or after device purchase via Warranty Lookup.
• Excluded Products: Devices without base 3-year onsite warranty or outside Lenovo's registered products.

❌ What's Not Covered

• Pre-existing damage or defects before coverage start.
• Cosmetic damage that does not impact function.
• Intentional damage or misuse.
• Commercial or heavy business use beyond normal scope.
• Software issues, viruses, or data loss.
• Non-covered accessories not included in original purchase.
• Loss or theft (not included).

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• No Lemon Guarantee: Not specified.
• Transferable: Not specified.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase at time of new device sale or upgrade existing service via Warranty Lookup.
• Provide product and purchase details.
• Receive confirmation and coverage documents electronically.
• Registration online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with comprehensive extended warranty coverage.