Lenovo Premier Support Plus Upgrade
Comprehensive protection and peace of mind for your Lenovo devices
The Lenovo Premier Support Plus Upgrade offers 4 years of extended coverage including accidental damage protection for select ThinkCentre and ThinkStation models. It protects your investment with hassle-free repairs and unlimited access to expert support, ensuring your devices stay productive and resilient.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
- Accidental Damage: Protection against drops, spills, and cracks
- Battery Degradation: Coverage includes sealed battery replacement up to 4 years
- Normal Wear and Tear: Coverage for common parts like buttons, hinges, and ports
📋 Coverage Details
- Duration: 4 years of coverage starting after initial 3-year on-site warranty
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: No stated maximum payout per claim
🔧 Service & Repairs
- Service Type: Repair or replacement of covered parts
- Repair Method: Next business day on-site support
- Replacement Type: Lenovo-certified refurbished or new components
- Turnaround Time: Next business day service when on-site support is required
- Parts Quality: OEM Lenovo parts and certified components
📞 Claims Process
- How to File: Phone, chat, or email support with direct technician access
- Support Hours: 24/7/365 available support
- Documentation Required: Proof of purchase and device details
- Claim Approval: Typically expedited with direct expert engagement
- No Hassle Promise: Unscripted solutions and smooth claim process
📱 Eligible Products
- Product Categories: Laptops & Computers - ThinkCentre and ThinkStation models listed
- Product Condition: New devices covered
- Purchase Requirements: Upgrade available on systems with existing 3-year on-site warranty
- Excluded Products: Commercial use beyond specified; non-covered models
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, data loss
- Accessories not part of original purchase
- Loss (unless theft included outside this plan)
🎁 Additional Benefits
- Tech Support: 24/7 access to advanced Lenovo-certified technicians
- Transferable: Coverage transferable with device ownership when applicable
- No Lemon Guarantee: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Included as upgrade to 3-year on-site warranty systems
- Provide product details and purchase confirmation
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
