Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices, providing peace of mind and financial safety.

The Lenovo Premier Support Plus Upgrade extends your system’s coverage to 4 years with accidental damage protection for select ThinkCentre and ThinkPad models. Designed to reduce repair costs and downtime, it delivers hassle-free repairs and on-site service to keep your business productive.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects after the manufacturer warranty period
• Accidental Damage: Protection against drops, spills, cracks, and other accidents
• Battery Degradation: Extended battery warranty and certified battery replacement
• Normal Wear and Tear: Coverage on components including buttons, hinges, and ports

📋 Coverage Details

• Duration: 4 years of coverage starting from the original warranty expiration
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Coverage subject to terms and conditions of the plan

🔧 Service & Repairs

• Service Type: Repair or replacement for covered issues
• Repair Method: Next business day on-site support or depot service
• Replacement Type: Refurbished or comparable equipment
• Turnaround Time: Fast response to reduce downtime
• Parts Quality: Certified and OEM components used

📞 Claims Process

• How to File: Phone, chat, email with advanced technicians
• Support Hours: 24/7/365 availability for hardware and software issues
• Documentation Required: Proof of purchase, device information
• Claim Approval: Typically immediate with direct access to technicians
• No Hassle Promise: Quick, unscripted support with on-site assistance when needed

📱 Eligible Products

• Product Categories: ThinkCentre M90 series, ThinkPad models including M910, M920z AIO, X1
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Added as an upgrade to existing 3-year warranty
• Excluded Products: Unsupported models, pre-existing damage or commercial use

❌ What's Not Covered

• Pre-existing damage or defects before coverage start
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Cosmetic damage not affecting functionality
• Accessories not included in original purchase
• Loss or theft (not covered under Accidental Damage Protection)

🎁 Additional Benefits

• Tech Support: 24/7 advanced hardware and software support included
• Transferable: Coverage can be transferred to a new owner
• Cancel Anytime: Pro-rated refund available upon cancellation

📦 How to Purchase

• Add with a new device purchase or upgrade an existing warranty via Warranty Lookup
• Provide product serial number and proof of purchase
• Receive immediate confirmation and documentation
• Register your plan online if required for full coverage

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.