Lenovo Premier Support Plus Upgrade
Comprehensive protection for your Lenovo devices and peace of mind.
The Lenovo Premier Support Plus Upgrade offers extended coverage with accidental damage protection for select Lenovo ThinkCentre and Think-branded devices. It extends your existing 3-year onsite warranty by an additional year, providing hassle-free repairs and financial protection from drops, spills, electrical issues, and battery coverage.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
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Power Surge Protection: Included as part of the comprehensive support
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Accidental Damage: Protection against drops, spills, and cracks
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Battery Degradation: Extended battery warranty coverage included
📋 Coverage Details
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Duration: 4 years total, extending an existing 3-year onsite warranty
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Number of Claims: Unlimited claims within the coverage period
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Claim Limit: As per Lenovo’s warranty terms and conditions
🔧 Service & Repairs
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Service Type: Repair and replacement options including parts and labour
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Repair Method: Next business day onsite support
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Replacement Type: Lenovo-certified repaired or replacement parts
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Turnaround Time: Next business day onsite service for unresolved remote issues
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Parts Quality: OEM and Lenovo-certified components
📞 Claims Process
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How to File: Phone, chat, email direct access to advanced Lenovo technicians
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Support Hours: 24/7/365 always-on hardware and software support
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Documentation Required: Proof of purchase and device information
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Claim Approval: Fast issue resolution with unscripted solutions
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No Hassle Promise: Easy claim process and priority parts replacement
📱 Eligible Products
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Product Categories: ThinkCentre M90 series, M910, M920z AIO and other specified Lenovo desktops
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Product Condition: New devices with original 3-year onsite warranty
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Purchase Requirements: Upgrade available when purchasing new or via warranty lookup
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Excluded Products: Products without existing warranty or commercial heavy use excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not part of original purchase
- Loss unless theft protection included (not in this plan)
🎁 Additional Benefits
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Tech Support: Direct phone, chat, and email access to advanced Lenovo technicians
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Transferable: Coverage can be transferred if device ownership changes
📦 How to Purchase
- Purchase at time of new device or upgrade existing service online
- Provide device and warranty details during purchase
- Receive confirmation and warranty extension documents
- Register product warranty online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to Lenovo’s protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and avoid unexpected repair costs with Lenovo’s Premier Support Plus Upgrade.
