Lenovo Premier Support Plus Upgrade - Extended service agreement

Comprehensive protection and peace of mind for your Lenovo devices

The Lenovo Premier Support Plus Upgrade provides an extended 4-year warranty with coverage for accidental damage on select Lenovo ThinkCentre and ThinkPad models. It ensures faster issue resolution, on-site repairs, and expert technical support protecting your investment from drops, spills, and hardware failures.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
• Power Surge Protection: Included to protect against damage from electrical surges
• Accidental Damage: Coverage for drops, spills, and cracks
• Battery Degradation: Sealed battery coverage for up to 4 years to ensure battery replacement as needed

📋 Coverage Details

• Duration: 4 years extended coverage from purchase
• Number of Claims: Unlimited claims during warranty period
• Claim Limit: No specific maximum payout stated

🔧 Service & Repairs

• Service Type: Repair or replacement covered under warranty
• Repair Method: Next business day on-site service included
• Replacement Type: New or Lenovo-certified refurbished parts
• Turnaround Time: Fast resolution with direct access to advanced technicians
• Parts Quality: OEM and certified components guaranteed

📞 Claims Process

• How to File: Phone, chat, or email support; online warranty lookup for upgrades
• Support Hours: 24/7 availability for hardware and software support
• Documentation Required: Proof of purchase and device information
• Claim Approval: Typically quick approval with unscripted support
• No Hassle Promise: Easy process with customer focused service

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90, M900, M90a Gen 2 & 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 Laptops & Computers
• Product Condition: New devices with existing 3-year on-site warranty eligible for upgrade
• Purchase Requirements: Upgrade applies only to systems with existing 3-year warranty
• Excluded Products: Non-Lenovo devices, commercial use not specified

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Intentional damage, misuse, or abuse
• Software issues, viruses, or data loss
• Cosmetic damage not impairing function
• Accessories not originally purchased with the product
• Loss unless theft coverage explicitly included (not stated)

🎁 Additional Benefits

• Tech Support: 24/7 advanced technical support available
• Sealed Battery Coverage: Battery replacement for up to 4 years Maintains business resilience
• Transferable: Warranty upgrade transferable upon resale (assumed standard)
• Accidental Damage Protection: Reduce repair costs up to 80%

📦 How to Purchase

• Purchase with a new device or upgrade existing 3-year warranty
• Provide product serial number and proof of existing warranty
• Receive confirmation and updated coverage documents
• Register coverage using Lenovo warranty lookup if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.