Lenovo Premier Support Plus Upgrade - Extended service agreement

Comprehensive protection and peace of mind for your Lenovo devices

The Lenovo Premier Support Plus Upgrade offers an extended 4-year warranty with Accidental Damage Protection for eligible ThinkCentre and ThinkStation desktop and all-in-one models. This plan provides financial protection and hassle-free repairs to keep your business running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Repairs for hardware defects post manufacturer warranty.
• Accidental Damage: Coverage for drops, spills, and cracks.
• Battery Degradation: Certified battery replacements to maintain performance.

📋 Coverage Details

• Duration: 4 years of coverage from purchase date.
• Number of Claims: Unlimited claims during coverage term.
• Claim Limit: Subject to Lenovo's warranty terms and service agreements.

🔧 Service & Repairs

• Service Type: Repair or replacement for covered issues.
• Repair Method: On-site next business day service.
• Replacement Type: Lenovo-certified refurbished or new parts.
• Turnaround Time: Typically next business day on-site support.
• Parts Quality: OEM Lenovo parts and certified components.

📞 Claims Process

• How to File: Via phone, chat, or email with Lenovo support.
• Support Hours: 24/7 availability for hardware and software issues.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Fast evaluation process to minimize downtime.
• No Hassle Promise: Easy claim experience with expert technician support.

📱 Eligible Products

• Product Categories: Laptops & Computers (ThinkCentre M90 series, M900, M910, M920z AIO, etc.)
• Product Condition: New devices with 3-year on-site warranty.
• Purchase Requirements: Upgrade applicable for systems within warranty period.
• Excluded Products: Devices used for commercial abuse or with pre-existing damage.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Cosmetic damage not affecting function.
• Intentional damage or misuse.
• Software issues, viruses, and data loss.
• Loss or theft (not included in this plan).
• Accessories not included in original purchase.

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo expert technicians.
• Transferable: Service transferable to a new owner upon sale.

📦 How to Purchase

• Purchase alongside your new Lenovo device or via warranty upgrade.
• Provide product details and proof of purchase.
• Receive confirmation and detailed coverage documents.
• Register your product online for warranty activation.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at its discretion.

Protect your investment with Lenovo Premier Support Plus for worry-free ownership and reduced unexpected repair costs.