Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices offering peace of mind and hassle-free repairs.

The Lenovo Premier Support Plus Upgrade extends coverage for up to 4 years, providing advanced support and protection for eligible ThinkCentre and other Lenovo desktops. It combines accident protection with expert technical assistance to safeguard your investment and minimize downtime.

✅ What's Covered

• Mechanical/Electrical Failure: Hardware defects and failures beyond the original warranty period
• Accidental Damage: Coverage for drops, spills, and cracks reducing unexpected repair costs
• Battery Degradation: Certified battery replacements minimizing downtime

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty
• Number of Claims: Unlimited claims with prioritization on parts and service
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components
• Repair Method: On-site service the next business day
• Replacement Type: OEM parts and certified components
• Turnaround Time: Next business day onsite response
• Parts Quality: Lenovo-certified parts ensuring product integrity

📞 Claims Process

• How to File: Phone, chat, or email support with direct access to advanced technicians
• Support Hours: 24/7/365 availability for hardware and software issues
• Documentation Required: Proof of purchase and device details
• Claim Approval: Rapid and unscripted support enabling quick resolution
• No Hassle Promise: Streamlined process with expert guidance

📱 Eligible Products

• Product Categories: ThinkCentre desktops including M90, M900, M90a Gen2 & Gen3, M910, M920z AIO, M93, and X1
• Product Condition: New devices covered under original warranty
• Purchase Requirements: Upgrade applicable for devices with active 3-year onsite warranty
• Excluded Products: Devices outside specified Lenovo ThinkCentre models and commercial misuse

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not originally purchased with the device
• Loss (unless theft coverage included, which it is not)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• Transferable: Service can be transferred to new device owners if applicable
• Cancel Anytime: Pro-rated refund policy may apply

📦 How to Purchase

• Available as an upgrade to existing coverage or with new device purchase
• Provide product details and original warranty information
• Receive confirmation and coverage documentation upon purchase
• Registration may be required via Lenovo Warranty Lookup function

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.