Lenovo Premier Support Plus Upgrade
Comprehensive protection and peace of mind for your Lenovo devices
The Lenovo Premier Support Plus Upgrade offers enhanced coverage for eligible Lenovo ThinkCentre and ThinkStation models with existing 3-year on-site warranty. It delivers financial protection and fast, hassle-free repairs including accidental damage and battery coverage to keep your business running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty
- Accidental Damage: Covers drops, spills, and cracks
- Battery Degradation: Sealed battery coverage for up to 4 years
- Normal Wear and Tear: Includes parts and labour for typical usage damage
📋 Coverage Details
- Duration: 4 years of extended coverage starting after initial warranty
- Number of Claims: Unlimited claim opportunities
- Claim Limit: Subject to plan terms and repair allowances
🔧 Service & Repairs
- Service Type: Repair or replacement options with Lenovo-certified technicians
- Repair Method: Next business day onsite service
- Replacement Type: New or certified refurbished parts and devices
- Turnaround Time: Prompt resolutions generally by next business day
- Parts Quality: Genuine Lenovo OEM parts
📞 Claims Process
- How to File: Phone, chat, or email support channels
- Support Hours: 24/7 availability for hardware and software issues
- Documentation Required: Proof of purchase and product details
- Claim Approval: Fast approvals to minimize downtime
- No Hassle Promise: Unsurpassed customer experience with direct access to advanced technicians
📱 Eligible Products
- Product Categories: Lenovo ThinkCentre M90, M900, M90a Gen 2 and Gen 3 models, M910, M920z AIO, M93, X1
- Product Condition: New devices with existing 3-year on-site warranty
- Purchase Requirements: Upgrade available via Warranty Lookup or at point of device purchase
- Excluded Products: Devices without base warranty or commercial misuse not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Loss without theft coverage
- Accessories not included with original purchase
🎁 Additional Benefits
- Tech Support: 24/7 hardware and software assistance
- Transferable: Coverage can be transferred to new owners
- Sealed Battery Coverage: Lenovo-certified replacements reduce downtime
📦 How to Purchase
- Purchase with device or upgrade within warranty period
- Provide device and purchase information
- Receive confirmation and coverage documents from Lenovo
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
