Lenovo Premier Support Plus Upgrade - Extended service agreement

Comprehensive protection with peace of mind for your Lenovo devices

The Lenovo Premier Support Plus Upgrade offers 4 years of advanced warranty coverage for select ThinkCentre and ThinkStation models. Designed to protect your investment, it provides hassle-free repairs and detailed coverage including accidental damage, ensuring your devices stay productive and reliable.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for hardware defects and failures beyond the manufacturer warranty period
• Power Surge Protection: Included to protect against electrical surges
• Accidental Damage: Coverage for drops, spills, and cracks to reduce repair costs by up to 80%
• Screen Damage: Included as part of accidental damage protection
• Battery Degradation: Sealed battery replacement coverage up to 4 years to minimize downtime
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years of coverage starting after initial 3-year on-site warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair and replacement options for covered damages
• Repair Method: Next business day on-site support for eligible repairs
• Replacement Type: Lenovo-certified refurbished or new parts
• Turnaround Time: On-site service typically completed next business day
• Parts Quality: Genuine Lenovo parts and certified components

📞 Claims Process

• How to File: Via phone, chat, or email directly with Lenovo Premier Support
• Support Hours: 24/7 availability for hardware and software support
• Documentation Required: Proof of purchase and device details may be requested
• Claim Approval: Typically instant or same day for valid claims
• No Hassle Promise: Smooth unscripted solutions from advanced technicians

📱 Eligible Products

• Product Categories: Laptops & Computers - ThinkCentre M90, M900, M90a Gen 2/3, M910, M920z AIO, M93, X1
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Upgrade applies after original warranty purchase
• Excluded Products: Commercial use outside typical office environments

❌ What's Not Covered

• Pre-existing damage or defects before coverage start
• Cosmetic issues not affecting function
• Intentional damage or misuse of the device
• Software issues, viruses, and data loss
• Accessories not included in original device purchase
• Loss of device (no theft coverage included)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced technicians
• No Lemon Guarantee: Not specified
• Transferable: Warranty upgrade may be transferrable on device resale
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase alongside new device or upgrade existing service via Warranty Lookup
• Provide product and warranty details upon purchase
• Receive confirmation and coverage documentation
• Register product online if required by Lenovo

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.