Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your device.

The Lenovo Premier Support Plus Upgrade offers extended coverage including parts and labor for eligible ThinkCentre and ThinkCentre AIO systems. Designed for devices with a 3-year on-site warranty, this 4-year plan protects your investment through hassle-free repairs and accident protection.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty
• Accidental Damage: Protection against drops, spills, and cracks
• Battery Degradation: Battery replacement coverage for sealed batteries
• Normal Wear and Tear: Includes issues like worn buttons and hinges

📋 Coverage Details

• Duration: 4 years of coverage starting after the base 3-year warranty
• Number of Claims: Unlimited claims within the plan term
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components
• Repair Method: On-site service next business day
• Replacement Type: New or certified refurbished parts
• Turnaround Time: Next business day support for onsite repairs
• Parts Quality: Lenovo-certified parts and technicians

📞 Claims Process

• How to File: Via phone, chat, or email with direct technician access
• Support Hours: 24/7/365 available support
• Documentation Required: Proof of purchase and device details
• Claim Approval: Typically fast response with unscripted solutions
• No Hassle Promise: Easy claims process with peace of mind guaranteed

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2, Gen 3, M910, M920z AIO, and similar desktops
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Upgrade applies after initial warranty purchase
• Excluded Products: Devices without base warranty, commercial or non-standard use

❌ What's Not Covered

• Pre-existing damage or defects before coverage start
• Intentional damage or misuse
• Software issues, viruses, and data loss
• Accessories not covered under original purchase
• Loss not covered unless under theft protection (not included)

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• Transferable: Warranty may be transferred to a new device owner
• Cancel Anytime: Possible pro-rated refunds on cancellation

📦 How to Purchase

• Purchase with your device or upgrade within warranty period
• Provide product details and warranty information
• Receive confirmation and coverage documentation
• Register your product online as required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership.