Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices

The Lenovo Premier Support Plus Upgrade offers a 4-year extended accidental damage protection plan for eligible ThinkCentre and ThinkStation systems. Designed to provide financial protection and hassle-free repairs, it helps keep your technology investment safe and your business running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period
• Power Surge Protection: Included to protect against electrical surges
• Accidental Damage: Coverage for drops, spills, and cracks
• Screen Damage: Included as part of accidental damage coverage
• Battery Degradation: Covered with sealed battery replacement for up to 4 years

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty
• Number of Claims: Unlimited claims for covered incidents
• Claim Limit: No specified max payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement of defective parts including labor
• Repair Method: Next business day on-site service
• Replacement Type: OEM replacement parts and Lenovo-certified technicians
• Turnaround Time: Next business day service commitment
• Parts Quality: Genuine Lenovo parts and certified components

📞 Claims Process

• How to File: Phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7/365 support availability
• Documentation Required: Proof of purchase and device details
• Claim Approval: Fast, unscripted solutions tailored to your issue
• No Hassle Promise: Easy claim process with on-site support when remote resolution is not possible

📱 Eligible Products

• Product Categories: ThinkCentre M90 series, M900, M90a Gen 2/3, M910, M920z AIO, M93, X1 desktop computers
• Product Condition: New devices with existing 3-year warranty
• Purchase Requirements: Upgrade valid for systems with initial 3 years on-site warranty
• Excluded Products: Products outside listed models or warranty status not eligible

❌ What's Not Covered

• Pre-existing damage or defects before coverage start
• Cosmetic damage that does not affect functionality
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (not covered under this plan)

🎁 Additional Benefits

• Tech Support: Always-on 24/7 hardware and software support
• Sealed Battery Warranty: Replacement coverage for up to 4 years
• Transferable: Warranty benefits can be transferred if the device is sold

📦 How to Purchase

• Available as an upgrade during new device purchase or via Warranty Lookup
• Provide device and purchase details to activate
• Receive confirmation and coverage documentation
• Register product online as required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.