Lenovo Premier Support Plus Upgrade - Extended service agreement - 4 years

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade provides extensive coverage including accidental damage protection and fast on-site support for select Lenovo ThinkCentre and ThinkStation products. Designed to extend your system’s service agreement to 4 years, it helps safeguard your investment with hassle-free repairs and priority service.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included
• Accidental Damage: Protection against drops, spills, and cracks included
• Screen Damage: Covers cracked or damaged displays
• Battery Degradation: Sealed battery replacement coverage up to 4 years
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years of coverage starting after 3-year onsite manufacturer warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement as needed
• Repair Method: Next business day onsite service
• Replacement Type: Lenovo-certified refurbished or new parts
• Turnaround Time: Next business day onsite response
• Parts Quality: OEM certified components

📞 Claims Process

• How to File: Phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Proof of purchase, device details
• Claim Approval: Rapid unscripted solutions, typically same day
• No Hassle Promise: Easy claims process with quick resolution

📱 Eligible Products

• Product Categories: Select Lenovo ThinkCentre M-Series, M910, M920z, M93, and X1 desktops
• Product Condition: New devices with existing 3-year onsite warranty
• Purchase Requirements: Upgrade applies to systems with 3-year onsite warranty
• Excluded Products: Non-Lenovo devices, commercial use outside warranty terms

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Cosmetic damage that does not affect device function
• Intentional damage or misuse
• Commercial use beyond warranty scope
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft of device not covered

🎁 Additional Benefits

• Tech Support: 24/7 Lenovo advanced technical support included
• No Lemon Guarantee: Not applicable
• Transferable: Coverage may be transferable upon approval
• Multi-Device Discount: Not specified
• Cancel Anytime: Pro-rated refunds available

📦 How to Purchase

• Purchase upgrade with new Lenovo device or via warranty lookup
• Provide original product details and purchase receipt
• Receive confirmation and coverage documentation
• Register product online if required by Lenovo

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.