Lenovo Premier Support Plus Upgrade - Extended service agreement

Comprehensive protection for your Lenovo devices providing peace of mind and reliable support.

The Lenovo Premier Support Plus Upgrade offers 4 years of extended on-site warranty service for select Lenovo ThinkCentre models. Designed to protect your investment, it covers hardware, software, and accidental damage with hassle-free repairs and next business day on-site support, ensuring your devices stay productive and you avoid unexpected costs.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for hardware defects and malfunctions beyond the manufacturer warranty period.
• Power Surge Protection: Included to protect against electrical damage.
• Accidental Damage: Covers drops, spills, and cracks to reduce repair costs significantly.
• Screen Damage: Protection for cracked or damaged displays.
• Battery Degradation: Extended battery warranty with certified technician replacements.
• Theft Protection: Not included.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year on-site warranty.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Not specified; standard Lenovo service terms apply.

🔧 Service & Repairs

• Service Type: Repair or replacement as needed.
• Repair Method: Next business day on-site support.
• Replacement Type: New or certified refurbished parts and devices.
• Turnaround Time: Next business day service for onsite repairs.
• Parts Quality: Lenovo-certified OEM parts.

📞 Claims Process

• How to File: Contact via phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7/365 support availability.
• Documentation Required: Purchase receipt and device details recommended.
• Claim Approval: Typically immediate for eligible claims.
• No Hassle Promise: Easy claim handling with unscripted solutions.

📱 Eligible Products

• Product Categories: ThinkCentre M90, M900, M90a Gen 2 & 3, M910, M920z AIO, M93, X1 desktops.
• Product Condition: New devices with existing 3-year on-site warranty.
• Purchase Requirements: Upgrade applies to systems with 3 years on-site warranty.
• Excluded Products: Devices outside listed models or commercial misuse.

❌ What's Not Covered

• Pre-existing damage or defects not disclosed at purchase.
• Cosmetic damage not affecting device function.
• Intentional damage or misuse.
• Commercial or unauthorized business use.
• Software issues, viruses, or data loss.
• Accessories not included with original product purchase.
• Loss or theft (theft protection not included).

🎁 Additional Benefits

• Tech Support: 24/7 access to advanced Lenovo technicians.
• No Lemon Guarantee: Not specified.
• Transferable: Not specified.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase with new Lenovo device or upgrade existing service via Warranty Lookup.
• Provide product and warranty details at purchase.
• Receive confirmation and extended coverage documentation.
• Register product online if required for service activation.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership with expert support and comprehensive coverage.