Lenovo Premier Support Plus Upgrade

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers extended coverage for eligible ThinkCentre and ThinkCentre M series systems, providing hardware, software, and peripheral support with protection against accidental damage, battery degradation, and more. It ensures hassle-free, next business day on-site service and expert assistance to safeguard your investment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty ends
• Power Surge Protection: Damage from electrical surges included
• Accidental Damage: Coverage for drops, spills, cracks, and other accidents
• Battery Degradation: Sealed battery warranty up to 4 years with certified replacements
• Normal Wear and Tear: Coverage for common component wear such as buttons and ports

📋 Coverage Details

• Duration: 4 years of coverage starting after existing 3-year on-site warranty
• Number of Claims: Unlimited claims throughout the coverage period
• Claim Limit: Subject to service agreement terms and coverage plan

🔧 Service & Repairs

• Service Type: Repair and on-site support with parts and labor included
• Repair Method: Next business day on-site service
• Replacement Type: OEM or certified parts used for replacements
• Turnaround Time: Fast repairs with priority parts availability
• Parts Quality: Lenovo-certified components ensuring durability

📞 Claims Process

• How to File: Via phone, chat, or email to Lenovo support
• Support Hours: 24/7 support availability
• Documentation Required: Receipt, device information, and damage details
• Claim Approval: Rapid response and claim processing
• No Hassle Promise: Expert technicians provide unscripted, effective solutions

📱 Eligible Products

• Product Categories: Laptops and desktop computers like ThinkCentre M90, M900, M910, M920z AIO
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Upgrade available for devices with base 3 years warranty
• Excluded Products: Devices without base warranty or pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Intentional damage or misuse
• Commercial or unapproved business use
• Software issues, viruses, and data loss
• Accessories not included in original purchase

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• Transferable: Coverage may be transferable upon approval
• Accidental Damage Protection: Reduces repair costs by up to 80%
• Extended Battery Warranty: Up to 4 years with certified replacements

📦 How to Purchase

• Purchase with your device or upgrade via Warranty Lookup
• Provide product and warranty details at purchase
• Receive confirmation and service documents electronically
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.