Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years

Comprehensive protection and peace of mind for your Lenovo device

The Lenovo Premier Support Plus Upgrade offers extensive coverage including hardware and software support, accidental damage protection, and next-business-day onsite service for eligible Lenovo desktops like ThinkCentre M90, M900 series, M910, and others. It ensures fast issue resolution and protects your investment against unexpected repair costs.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects beyond the manufacturer warranty period
• Power Surge Protection: Damage caused by electrical surges
• Accidental Damage: Protection against drops, spills, and cracks
• Screen Damage: Coverage for cracked or damaged displays
• Battery Degradation: Seamless battery replacement for sealed batteries covered up to 4 years
• Theft Protection: Not included
• Normal Wear and Tear: Not included

📋 Coverage Details

• Duration: 4 years of coverage from purchase or upgrade date
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to warranty terms and Lenovo service policies

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components
• Repair Method: On-site service with next business day response
• Replacement Type: OEM parts or certified refurbished components
• Turnaround Time: Next business day onsite when remote resolution isn't possible
• Parts Quality: Lenovo-certified parts and technicians

📞 Claims Process

• How to File: Contact Lenovo support via phone, chat, or email for unscripted assistance
• Support Hours: 24/7/365 availability
• Documentation Required: Device information and purchase proof as requested
• Claim Approval: Typically immediate or within 24 hours
• No Hassle Promise: Easy, direct access to advanced technicians for resolution

📱 Eligible Products

• Product Categories: Laptops & Computers (ThinkCentre M90 series, M900, M910, M920z AIO, M93, X1 desktops)
• Product Condition: New and current Lenovo models with existing 3-year onsite warranty
• Purchase Requirements: Upgrade applies to systems with 3-year onsite warranty
• Excluded Products: Non-Lenovo products and commercial systems without base warranty

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not impact functionality
• Intentional damage or misuse
• Commercial or unauthorized use not covered
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (theft protection not included)

🎁 Additional Benefits

• Tech Support: 24/7 advanced technical support with unscripted solutions
• No Lemon Guarantee: Not specified
• Transferable: Coverage can be transferred when applicable
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Available as an upgrade for devices with existing 3-year onsite warranty
• Provide product details and proof of purchase during warranty upgrade
• Receive upgrade confirmation and extended coverage documentation
• Register product if required on Lenovo portal

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage subject to protection plan agreement terms. Lenovo reserves the right to repair, replace, or reimburse at its discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.