Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site - for ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1
Trusted protection for your Lenovo device and peace of mind.
The Lenovo Premier Support Plus Upgrade extends your system's warranty to 4 years with comprehensive coverage, including accidental damage, designed for ThinkCentre and related models. It offers hassle-free repairs and priority on-site support to keep your business productive.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty
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Accidental Damage: Protection against drops, spills, and other accidental damage
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Battery Degradation: Replacement coverage for sealed batteries up to 4 years
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Normal Wear and Tear: Coverage includes extended battery warranty and prioritization of parts
📋 Coverage Details
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Duration: 4 years of coverage, starting after the initial 3-year on-site warranty
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Number of Claims: Unlimited claims throughout the coverage period
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Claim Limit: Not specified; coverage prioritizes swift resolution and part replacements
🔧 Service & Repairs
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Service Type: Repair or replacement of covered parts and labor
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Repair Method: Next business day on-site service
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Replacement Type: OEM parts and Lenovo-certified technicians ensure quality repairs
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Turnaround Time: On-site support typically within next business day
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Parts Quality: Genuine Lenovo parts and certified components
📞 Claims Process
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How to File: Via phone, chat or email with direct access to advanced technicians
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Support Hours: 24x7x365 always-on support for hardware and software
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Documentation Required: Receipt and device info as applicable
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Claim Approval: Quick resolution with unscripted remote support; on-site if needed
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No Hassle Promise: Easy claim process with priority parts and service
📱 Eligible Products
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Product Categories: Select Lenovo ThinkCentre models including M90, M900 series, M910, M920z AIO, and related systems
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Product Condition: New devices with existing 3-year on-site warranty
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Purchase Requirements: Upgrade available for systems covered by initial 3-year warranty
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Excluded Products: Non-Lenovo products, devices without initial warranty, commercial exclusions as per terms
❌ What's Not Covered
- Pre-existing damage or defects not caused during coverage period
- Cosmetic damage that does not affect device function
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss or theft (unless specified in extended plans)
🎁 Additional Benefits
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Tech Support: 24/7 direct access to advanced Lenovo technicians
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Transferable: Upgrade your existing warranty; transferability subject to terms
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Cancel Anytime: Pro-rated refund policy upon cancellation
📦 How to Purchase
- Purchase upgrade with your eligible Lenovo device or via Warranty Lookup
- Provide product details and proof of initial warranty
- Receive confirmation and warranty extension documentation
- Register product online if required for service validation
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your Lenovo investment and enjoy worry-free ownership with comprehensive coverage.