Lenovo Premier Support Plus Upgrade - Extended Service Agreement

Comprehensive protection for your Lenovo devices and peace of mind.

The Lenovo Premier Support Plus Upgrade offers enhanced coverage for ThinkCentre M90 series and related models, extending your original 3-year warranty to 4 years with on-site support and accidental damage protection. Benefit from faster issue resolution and minimize downtime with expert service tailored for your business needs.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty period
• Power Surge Protection: Included to safeguard against electrical surge damage
• Accidental Damage: Coverage for drops, spills, and cracks
• Battery Degradation: Sealed battery coverage with replacement if needed for up to 4 years

📋 Coverage Details

• Duration: 4 years total service coverage starting after initial 3-year warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components
• Repair Method: Next business day on-site service
• Replacement Type: Lenovo-certified parts or refurbished components
• Turnaround Time: Fast response and resolution with priority parts availability
• Parts Quality: OEM certified to maintain device integrity

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Proof of purchase and device details
• Claim Approval: Typically resolved promptly to minimize downtime
• No Hassle Promise: Unscripted solutions tailored to each issue

📱 Eligible Products

• Product Categories: Laptops & Computers (ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1)
• Product Condition: New devices with existing 3-year on-site warranty
• Purchase Requirements: Upgrade applies to systems with 3 years original warranty
• Excluded Products: Devices without original warranty, commercial use exclusions apply

❌ What's Not Covered

• Pre-existing damage or defects before coverage start
• Cosmetic damage not affecting device function
• Intentional damage or misuse
• Commercial or business use outside warranty terms
• Software failure, viruses, or data loss
• Accessories not originally purchased with device
• Loss without theft coverage

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo advanced technicians
• No Lemon Guarantee: Replacement after multiple repair failures
• Transferable: Service plan can be transferred to new owner

📦 How to Purchase

• Purchase upgrade with new device or via Warranty Lookup function
• Provide product warranty details and confirmation
• Receive coverage documentation and confirmation
• Register product warranty if required via Lenovo portal

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.