Lenovo Premier Support Plus Upgrade

Comprehensive protection for your Lenovo devices

The Lenovo Premier Support Plus Upgrade offers 4 years of extended coverage designed for select ThinkCentre and related desktop systems. It delivers accident protection and priority support ensuring hassle-free repairs and peace of mind.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period
• Accidental Damage: Coverage for drops, spills, and cracks to minimize repair costs
• Battery Degradation: Battery replacement included to ensure device reliability
• Normal Wear and Tear: Coverage on typical hardware wear including buttons, hinges, and ports

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to terms of service; priority parts and labor included

🔧 Service & Repairs

• Service Type: Repair and replacement options provided
• Repair Method: On-site support with next business day response
• Replacement Type: Use of Lenovo-certified replacement parts and components
• Turnaround Time: Fast repairs aimed at minimizing downtime
• Parts Quality: Genuine Lenovo parts and certified technicians

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians
• Support Hours: 24/7/365 availability for hardware and software support
• Documentation Required: Proof of purchase and device information
• Claim Approval: Unscripted, personalized resolutions typically provided promptly
• No Hassle Promise: Easy claims process with on-site service when remote resolution is not possible

📱 Eligible Products

• Product Categories: Laptops & Computers (ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1)
• Product Condition: New devices with initial 3-year on-site warranty
• Purchase Requirements: Upgrade applies to systems with existing 3-year warranty
• Excluded Products: Products outside Lenovo's supported models or without existing warranty

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage activation
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Loss or theft (except as covered under accidental damage provisions)

🎁 Additional Benefits

• Tech Support: 24/7 access to advanced Lenovo technical experts
• Transferable: Coverage may transfer if device ownership changes (subject to terms)

📦 How to Purchase

• Available as an upgrade during or after initial device purchase
• Provide product details and warranty information
• Receive confirmation and detailed coverage information
• Register product online if required for coverage activation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.