Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers advanced hardware and software coverage with next-business-day on-site support for eligible Lenovo ThinkCentre and ThinkStation systems. This extended warranty provides financial protection against repairs and accidents, ensuring your investment is safeguarded for four years beyond the standard warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Repairs for hardware defects and malfunctions beyond the manufacturer warranty period
• Accidental Damage: Protection against drops, spills, and cracks including accidental damage handling and repair
• Battery Degradation: Coverage includes sealed battery replacement to maintain device performance
• Normal Wear and Tear: Coverage includes usual wear to components such as buttons and hinges

📋 Coverage Details

• Duration: 4 years of coverage starting after original 3-year onsite warranty
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to Lenovo policy, parts and labor included

🔧 Service & Repairs

• Service Type: Repair or replacement of defective or damaged parts
• Repair Method: On-site technician visits next business day after claim approval
• Replacement Type: Use of Lenovo-certified parts or refurbished components
• Turnaround Time: Next business day on-site service for eligible claims
• Parts Quality: Lenovo-certified OEM parts for all repairs

📞 Claims Process

• How to File: Submit claim via phone, chat, or email to Lenovo Premier Support
• Support Hours: 24/7 availability for hardware and software issues
• Documentation Required: Proof of purchase and product details
• Claim Approval: Rapid authorization with unscripted troubleshooting
• No Hassle Promise: Easy claim process with direct access to advanced technicians

📱 Eligible Products

• Product Categories: ThinkCentre desktops and All-in-Ones, models M90, M900, M90a Gen 2 & 3, M910, M920z, M93, and X1
• Product Condition: New Lenovo systems with initial 3-year onsite warranty
• Purchase Requirements: Upgrade applies following the original manufacturer warranty period
• Excluded Products: Non-Lenovo devices, commercial/industrial use outside standard coverage

❌ What's Not Covered

• Pre-existing damage or defects present before coverage
• Intentional damage or misuse of the device
• Software issues, viruses, or data loss
• Loss or theft (unless specifically included in coverage)
• Accessories not originally included with the product

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians
• Transferable: Service can be transferred to new owners if device is sold
• Cancel Anytime: Pro-rated refunds available on service cancellation

📦 How to Purchase

• Add this upgrade when buying a new Lenovo device or via Warranty Lookup
• Provide product serial and purchase details for registration
• Receive confirmation and warranty coverage documentation
• Register online as required to activate benefits

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with reliable, comprehensive coverage and expert support.