Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 years - on-site - for ThinkCentre M90, M900, M90a Gen 2, M90a Gen 3, M90a Pro Gen 3, M910, M920z AIO, M93, X1
Comprehensive protection and peace of mind for your Lenovo devices.
The Lenovo Premier Support Plus Extended Warranty offers enhanced coverage that protects your investment with faster issue resolution, including parts and labour, accidental damage protection, and next business day onsite support. Designed for select Lenovo ThinkCentre and ThinkStation systems with existing three-year on-site warranty, it extends your coverage to four years for worry-free ownership.
✅ What's Covered
-
Mechanical/Electrical Failure: Coverage for hardware defects and failures beyond the manufacturer warranty period.
-
Accidental Damage: Protection against drops, spills, and cracks.
-
Battery Degradation: Replacement of sealed batteries to maintain device performance.
-
Normal Wear and Tear: Coverage for typical usage damage like buttons, hinges, and ports.
📋 Coverage Details
-
Duration: 4 years total coverage, including the initial 3-year warranty plus 1-year upgrade.
-
Number of Claims: Unlimited claims within the coverage period.
-
Claim Limit: No specified maximum payout per claim.
🔧 Service & Repairs
-
Service Type: Repair or replacement of covered components.
-
Repair Method: Next business day on-site service.
-
Replacement Type: OEM replacement parts or comparable components.
-
Turnaround Time: Typically next business day onsite visit.
-
Parts Quality: Lenovo-certified OEM parts and technicians.
📞 Claims Process
-
How to File: Via phone, chat, or email with Lenovo support.
-
Support Hours: 24/7 availability.
-
Documentation Required: Proof of purchase, device information.
-
Claim Approval: Prompt evaluation with unscripted technician solutions.
-
No Hassle Promise: Direct access to advanced technicians for fast, effective resolutions.
📱 Eligible Products
-
Product Categories: Select Lenovo ThinkCentre desktop and ThinkStation models.
-
Product Condition: New devices with initial 3-year on-site warranty.
-
Purchase Requirements: Upgrade applicable during warranty period via Warranty Lookup.
-
Excluded Products: Devices without base 3-year on-site warranty; commercial misuse excluded.
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage.
- Intentional damage or misuse.
- Software issues, viruses, or data loss.
- Accessories not included in original purchase.
- Loss not related to theft coverage.
🎁 Additional Benefits
-
Tech Support: 24/7 direct support from advanced Lenovo technicians.
-
Transferable: Coverage can be transferred to a new owner.
-
Accidental Damage Protection: Reduces repair costs up to 80%.
-
Sealed Battery Coverage: Effective battery replacement minimizes downtime.
📦 How to Purchase
- Available to add during new device purchase or warranty upgrade via Warranty Lookup.
- Provide product details and proof of purchase.
- Receive confirmation and coverage documents upon purchase.
- Registration is handled automatically or online if required.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo's Premier Support Plus.