Lenovo Premier Support Plus Upgrade - Extended service agreement
Reliable protection and support for your Lenovo devices
The Lenovo Premier Support Plus Upgrade provides comprehensive extended warranty coverage including parts, labor, and next business day onsite support. It is designed for select ThinkCentre and ThinkStation systems with an existing 3-year onsite warranty, adding a 4-year Accidental Damage Protection plan to safeguard your investment and reduce repair costs.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for hardware defects and component failures after the manufacturer warranty ends
- Accidental Damage: Protection against drops, spills, and cracks
- Battery Degradation: Sealed battery coverage to minimize downtime with certified replacement
📋 Coverage Details
- Duration: 4 years of extended coverage starting after the original 3-year onsite warranty
- Number of Claims: Unlimited claims during coverage term
- Claim Limit: Subject to Lenovo's policy on repairs and replacements
🔧 Service & Repairs
- Service Type: Repair or replacement of covered parts and labor
- Repair Method: Next business day onsite support and parts prioritization
- Replacement Type: OEM or Lenovo-certified parts and components
- Turnaround Time: Next business day response for onsite repair
- Parts Quality: Lenovo-certified and replacement parts
📞 Claims Process
- How to File: Through Lenovo support via phone, chat, or email
- Support Hours: 24/7/365 hardware and software support
- Documentation Required: Purchase receipt and device information
- Claim Approval: Typically fast approval with unscripted technician solutions
- No Hassle Promise: Easy claims process with direct access to advanced technicians
📱 Eligible Products
- Product Categories: Laptops & Computers (ThinkCentre M90, M900 series, ThinkStation models)
- Product Condition: New and covered under original 3-year onsite warranty
- Purchase Requirements: Upgrade available through Warranty Lookup for eligible devices
- Excluded Products: Devices outside listed models, pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial use beyond warranty terms
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss not covered unless theft protection applied
🎁 Additional Benefits
- Tech Support: 24/7 technical support for hardware and software issues
- Transferable: Protection plan transferable to new owner subject to terms
- Cancel Anytime: Pro-rated refunds available upon cancellation
📦 How to Purchase
- Available as an upgrade with new purchases or via Warranty Lookup for existing coverage
- Provide product details and proof of original warranty
- Receive confirmation and coverage documentation from Lenovo
- Register your product as required to activate protection plan
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership with comprehensive coverage and expert service.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 4-Year Extended Warranty / Accidental Damage Protection – ...
