Lenovo Premier Support Plus Upgrade
Comprehensive protection for uninterrupted productivity and peace of mind.
The Lenovo Premier Support Plus Upgrade provides extended coverage for 4 years including accidental damage protection for select ThinkCentre and Think desktop models. Designed for systems with an existing 3 year on-site warranty, this plan offers hassle-free repairs and next business day onsite support to protect your investment against hardware and software issues plus accidents.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty
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Power Surge Protection: Included as part of comprehensive support
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Accidental Damage: Drops, spills, and cracks covered
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Screen Damage: Covered under accidental damage protection
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Battery Degradation: Extended sealed battery coverage up to 4 years
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Theft Protection: Not included
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Normal Wear and Tear: Not covered
📋 Coverage Details
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Duration: 4 years of coverage starting after original 3-year onsite warranty
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Number of Claims: Unlimited claims
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Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
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Service Type: Repair or replacement
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Repair Method: Next business day on-site support
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Replacement Type: New or certified refurbished parts
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Turnaround Time: Typically next business day
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Parts Quality: Lenovo-certified components and technicians
📞 Claims Process
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How to File: Phone, chat, or email access to advanced technicians
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Support Hours: 24/7/365 support availability
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Documentation Required: Proof of purchase and product details
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Claim Approval: Quick and unscripted solutions from experts
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No Hassle Promise: Streamlined service experience with direct access to technicians
📱 Eligible Products
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Product Categories: ThinkCentre M90 series, M900 series, M910, M920z AIO, M93, X1 desktops
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Product Condition: New and existing systems with 3-year onsite warranty
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Purchase Requirements: Can be added when buying new or through warranty upgrade
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Excluded Products: Products outside eligible models or warranty status
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or business use outside warranty terms
- Software issues, viruses, data loss
- Accessories not purchased with product
- Loss (theft not covered)
🎁 Additional Benefits
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Tech Support: 24/7 access to advanced Lenovo technicians
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No Lemon Guarantee: Not specified
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Transferable: Eligible for transfer to new owner during coverage
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Multi-Device Discount: Not specified
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Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with new device or upgrade existing warranty
- Provide product and purchase details
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with comprehensive support and enjoy worry-free ownership with Lenovo Premier Support Plus.