Lenovo Premier Support Plus Upgrade - Extended service agreement - parts and labour - 4 Years

Comprehensive protection and peace of mind for your Lenovo devices.

The Lenovo Premier Support Plus Upgrade offers extensive coverage including hardware and software issues, accidental damage, and priority on-site support for eligible Lenovo ThinkCentre and other listed systems. It helps protect your investment with hassle-free repairs and dedicated expert assistance.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
• Power Surge Protection: Included as part of complete hardware coverage.
• Accidental Damage: Covers drops, spills, cracks, and other accidents.
• Screen Damage: Included as part of accidental damage protection.
• Battery Degradation: Sealed battery coverage for up to 4 years.
• Theft Protection: Not included.
• Normal Wear and Tear: Not explicitly covered.

📋 Coverage Details

• Duration: 4 years of coverage starting after the existing 3-year on-site warranty.
• Number of Claims: Unlimited claims with priority handling.
• Claim Limit: Not specified; coverage includes parts and labour.

🔧 Service & Repairs

• Service Type: Repair or replacement of covered components.
• Repair Method: Next business day on-site support or remote assistance.
• Replacement Type: New or certified refurbished parts.
• Turnaround Time: Next business day on-site service for unresolved remote issues.
• Parts Quality: Lenovo-certified parts and technicians.

📞 Claims Process

• How to File: Via phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7 year-round availability.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Typically quick due to direct access and expertise.
• No Hassle Promise: Easy process with unscripted solutions and next day on-site support if needed.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 series laptops & computers.
• Product Condition: New devices with existing 3-year on-site warranty.
• Purchase Requirements: Upgrade applies to systems with active 3-year on-site warranty.
• Excluded Products: Not specified; commercial/abuse excludes implied.

❌ What's Not Covered

• Pre-existing damage or defects at time of purchase.
• Cosmetic damage not affecting device function.
• Intentional damage or misuse.
• Commercial or business misuse not covered.
• Software issues, viruses, and data loss.
• Accessories not originally purchased with the device.
• Loss or theft not covered under this plan.

🎁 Additional Benefits

• Tech Support: 24/7 access to advanced Lenovo technicians.
• No Lemon Guarantee: Not specified.
• Transferable: Upgrade can be applied during purchase or service refresh, may be transferable.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase as upgrade during new device purchase or via Warranty Lookup for existing coverage refresh.
• Provide Lenovo device details and proof of existing warranty.
• Receive confirmation and documentation of extended coverage.
• Register product and coverage online if required.

📄 Terms & Conditions

Full terms and conditions are available upon purchase. Coverage is subject to the terms of the Lenovo protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.