Lenovo Premier Support Plus Upgrade - Extended service agreement

Comprehensive protection for your Lenovo devices providing peace of mind and reliable support.

The Lenovo Premier Support Plus Upgrade covers your eligible ThinkCentre and ThinkStation systems with a four-year on-site warranty extension, including accidental damage protection. It delivers hassle-free repairs, financial coverage, and expert technician assistance to keep your business productive.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond manufacturer warranty period.
• Power Surge Protection: Protection against damage from electrical surges.
• Accidental Damage: Coverage for drops, spills, and cracks.
• Battery Degradation: Battery replacement under sealed battery coverage up to 4 years.

📋 Coverage Details

• Duration: 4 years of coverage starting after the original 3-year on-site warranty.
• Number of Claims: Unlimited claims within the coverage period.
• Claim Limit: No specified maximum payout per claim noted.

🔧 Service & Repairs

• Service Type: Repair or replacement options provided.
• Repair Method: Next business day on-site support.
• Replacement Type: Lenovo-certified technicians use OEM or certified parts.
• Turnaround Time: Typically next business day on-site service.
• Parts Quality: Lenovo OEM and certified components.

📞 Claims Process

• How to File: Phone, chat, or email with direct access to advanced technicians.
• Support Hours: 24/7/365 availability.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Fast resolution with unscripted support.
• No Hassle Promise: Easy claims process with comprehensive assistance.

📱 Eligible Products

• Product Categories: Laptops & Computers – ThinkCentre and ThinkStation models listed.
• Product Condition: New devices with original warranty.
• Purchase Requirements: Upgrade available during or after device purchase.
• Excluded Products: Not specified; assume commercial use and pre-existing damage exclusions standard.

❌ What's Not Covered

• Pre-existing damage or defects.
• Intentional damage or misuse.
• Commercial or business use if not specified.
• Software issues, viruses, data loss.
• Accessories not listed on original purchase.
• Loss unless theft coverage included.

🎁 Additional Benefits

• Tech Support: 24/7 direct access to advanced Lenovo technicians.
• Transferable: Service can be transferred with device ownership.
• Accidental Damage Protection: Coverage reduces repair costs by up to 80%.
• Extended Battery Warranty: Included for up to 4 years.

📦 How to Purchase

• Purchase with new Lenovo device or upgrade existing warranty via Warranty Lookup.
• Provide product and warranty details at purchase.
• Receive confirmation and coverage documentation.
• Register online where applicable.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support Plus and enjoy worry-free ownership with comprehensive coverage.