Lenovo Onsite Support Upgrade from 3-Year Courier/Carry-In, 3 Year 1 license(s) 3 year(s)

Reliable protection that keeps your technology covered

The Lenovo Onsite Support Upgrade extends your device’s coverage with professional support services tailored for laptops and computers. Designed to optimize uptime and reduce repair hassles, it provides financial protection and convenient onsite repair service.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage caused by electrical surges

📋 Coverage Details

• Duration: 3 years of coverage starting from the upgrade purchase date
• Number of Claims: Unlimited claims within the plan term
• Claim Limit: Subject to Lenovo’s repair or replacement policy

🔧 Service & Repairs

• Service Type: Onsite repair and support
• Repair Method: Technician dispatched to your location
• Replacement Type: Refurbished or new parts as needed
• Turnaround Time: Fast response to minimize downtime
• Parts Quality: OEM certified components

📞 Claims Process

• How to File: Online portal or phone support
• Support Hours: Business hours support with escalation options
• Documentation Required: Purchase receipt and device information
• Claim Approval: Typically processed within 48 hours
• No Hassle Promise: Streamlined service for customer satisfaction

📱 Eligible Products

• Product Categories: Laptops & Computers covered
• Product Condition: New devices eligible
• Purchase Requirements: Must purchase upgrade within the manufacturer warranty period
• Excluded Products: Commercial use devices and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, and data loss
• Accessories not included in original purchase
• Loss or theft (not covered under this plan)

🎁 Additional Benefits

• Tech Support: Access to Lenovo technical support during coverage period
• Transferable: Warranty can be transferred if permitted by Lenovo

📦 How to Purchase

• Purchase upgrade during or before manufacturer warranty expiration
• Provide product details and proof of purchase
• Receive confirmation and coverage documents via email
• Register your product on Lenovo’s portal if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo’s extended warranty service.