Lenovo 3 Year Onsite Support (Add-On) 3 year(s)

Reliable onsite support for uninterrupted productivity and peace of mind.

The Lenovo 3 Year Onsite Support is an add-on extended warranty designed to match your existing warranty length, providing fast, convenient repairs at your location to reduce downtime and maintain device performance.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures after the manufacturer warranty expires.

📋 Coverage Details

• Duration: 3 years of coverage concurrent with base warranty.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: As per Lenovo service terms.

🔧 Service & Repairs

• Service Type: Repair or exchange of failing Lenovo machines.
• Repair Method: Onsite service by Lenovo-trained technicians.
• Replacement Type: Repair or replacement with Lenovo qualified parts.
• Turnaround Time: Scheduled and agreed onsite intervention.
• Parts Quality: Lenovo OEM certified components.

📞 Claims Process

• How to File: Remote problem determination followed by technician dispatch if needed.
• Support Hours: Business hours support with scheduled onsite visits.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Determined remotely, followed by onsite service.
• No Hassle Promise: Lenovo handles repair assessment and scheduling to minimize customer effort.

📱 Eligible Products

• Product Categories: Lenovo Think branded laptops and computers.
• Product Condition: New devices covered under active warranty.
• Purchase Requirements: Must be purchased with or extend existing warranty of the device.
• Excluded Products: Non-Lenovo devices, commercial misuse, and pre-existing damage.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that doesn’t affect device function.
• Intentional damage or misuse.
• Commercial or business use beyond personal warranty terms.
• Software issues, viruses, or data loss.
• Accessories not included in original product purchase.
• Loss or theft (not covered in this add-on service).

🎁 Additional Benefits

• Tech Support: Lenovo-trained technician support included.
• Transferable: Coverage may transfer with device ownership as per Lenovo policy.

📦 How to Purchase

• Must purchase to match warranty length.
• Provide device details and proof of existing warranty.
• Receive confirmation and coverage documents upon purchase.
• Registration through Lenovo portals if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo onsite support and enjoy worry-free ownership.