Lenovo 3Y Keep Your Drive
Peace of mind for your data security and drive protection
The Lenovo 3Y Keep Your Drive warranty provides mechanical and electrical failure coverage for Lenovo laptops and computers. It ensures financial protection and hassle-free repairs by allowing you to retain your defective hard or solid-state drive during the warranty period.
✅ What's Covered
-
Mechanical/Electrical Failure: Coverage for defective drives replaced under Lenovo warranty.
📋 Coverage Details
-
Duration: 3 years of coverage starting from the purchase date, concurrent with system limited warranty.
-
Coverage Start: From purchase date, concurrent with system limited warranty.
-
Number of Claims: Covers multiple drives and failures within the warranty period.
-
Claim Limit: Not specified; covers multiple replacements.
🔧 Service & Repairs
-
Service Type: Replacement of defective drives while retaining your original drive.
-
Repair Method: Depot or on-site service as applicable by Lenovo warranty terms.
-
Replacement Type: New or refurbished drives per Lenovo standards.
-
Turnaround Time: Standard Lenovo warranty repair times apply.
-
Parts Quality: OEM certified components from Lenovo.
📞 Claims Process
-
How to File: Contact Lenovo support or authorized service providers.
-
Support Hours: Business hours, Lenovo standard service availability.
-
Documentation Required: Proof of purchase and warranty coverage.
-
Claim Approval: Typical warranty claim process timelines.
-
No Hassle Promise: Keep Your Drive service keeps your data secure and simplifies claims.
📱 Eligible Products
-
Product Categories: Lenovo laptops and computers.
-
Product Condition: New systems covered under Lenovo limited warranty.
-
Purchase Requirements: Must be purchased with or at time of system purchase.
-
Excluded Products: Systems without valid Lenovo warranty; commercial exclusions as per Lenovo policy.
❌ What's Not Covered
- Pre-existing damage or defects not covered under Lenovo warranty.
- Cosmetic damage that does not impact drive function.
- Intentional damage or misuse of the device.
- Commercial or business use exclusions, if applicable.
- Software issues, viruses, or data loss.
- Accessories not included in original purchase.
- Loss of device (theft not included).
🎁 Additional Benefits
-
Tech Support: Access to Lenovo technical support during warranty term.
-
No Lemon Guarantee: Not applicable.
-
Transferable: Coverage transfers with the device owner.
-
Multi-Device Discount: Not specified.
-
Cancel Anytime: Terms subject to Lenovo policy.
📦 How to Purchase
- Purchase with your Lenovo system or at time of order.
- Provide product details and receipt.
- Receive confirmation and coverage documents.
- Register your product on Lenovo portal if required.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment by keeping your data secure and maintaining control over defective drives with Lenovo's Keep Your Drive protection.