Lenovo 2Y Premium Care 2 year(s)

Reliable protection and peace of mind for your Lenovo devices.

The Lenovo 2Y Premium Care 2 year(s) extended warranty provides comprehensive coverage for Lenovo laptops and computers. This plan covers labour, parts, and system repairs for manufacturer defects and common use issues, helping you protect your investment and avoid unexpected repair costs.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and manufacturer defects covered beyond the original warranty.
• Power Surge Protection: Damage caused by electrical surges is included.

📋 Coverage Details

• Duration: 2 years of coverage starting from the original warranty expiration.
• Number of Claims: Unlimited claims within coverage term.
• Claim Limit: No predefined maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair services including labour and parts.
• Repair Method: On-site repair at your business location in metropolitan areas.
• Replacement Type: Repairs performed using certified components; replacement only if necessary.
• Turnaround Time: Same business day dispatch if called before 4 pm local time; otherwise next business day.
• Parts Quality: OEM and certified parts used for all repairs.

📞 Claims Process

• How to File: Phone customer support access included.
• Support Hours: Available during Lenovo's normal in-country business hours.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Usually resolved by phone; on-site service if needed.
• No Hassle Promise: Certified technician dispatched if remote resolution is not possible.

📱 Eligible Products

• Product Categories: Laptops and Computers from Lenovo.
• Product Condition: New Lenovo products with original warranty expired.
• Purchase Requirements: Must be purchased to extend existing Lenovo product warranty.
• Excluded Products: Products outside metropolitan areas not eligible for on-site service.

❌ What's Not Covered

• Pre-existing damage or defects existing before warranty start.
• Cosmetic damages that do not affect product function.
• Intentional damage or misuse.
• Commercial or non-standard business use outside covered terms.
• Software issues, viruses, or data loss.
• Accessories not originally included with the Lenovo product.
• Loss unless covered under theft protection (not included).

🎁 Additional Benefits

• Tech Support: Phone support during business hours.
• Transferable: Coverage transfers with the device ownership.
• Cancel Anytime: Pro-rated refund available upon cancellation.

📦 How to Purchase

• Purchase with your Lenovo product or within Lenovo authorized timeframe.
• Provide product details and proof of purchase.
• Receive confirmation and coverage plan documents.
• Register product online if registration required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo and enjoy worry-free ownership.