Lenovo Premier Support Upgrade, Extended service agreement, parts and labour, 2 years, on-site, response time: NBD

Reliable protection for your Lenovo devices with enhanced service and support.

The Lenovo Premier Support Upgrade provides 2 years of extended warranty coverage including parts and labour, designed for selected ThinkCentre and V series all-in-one computers. It ensures financial protection and hassle-free repairs with next-business-day on-site response to keep your systems running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty.
• Power Surge Protection: Damage from electrical surges included.

📋 Coverage Details

• Duration: 2 years of coverage starting after the original warranty expires.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to service agreement limits.

🔧 Service & Repairs

• Service Type: Repair and replacement for covered defects.
• Repair Method: On-site service with next-business-day response.
• Replacement Type: Refurbished or comparable models as needed.
• Turnaround Time: Next-business-day on-site visit.
• Parts Quality: Lenovo OEM parts and certified components.

📞 Claims Process

• How to File: Online portal or phone support.
• Support Hours: Business hours with dedicated support team.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Typically processed within 24-48 hours.
• No Hassle Promise: Streamlined claims for faster resolution.

📱 Eligible Products

• Product Categories: Laptops and computers including ThinkCentre M70, M70a Gen 2 and select V Series AIO models.
• Product Condition: New purchases eligible.
• Purchase Requirements: Must be bought within warranty extension timeframe.
• Excluded Products: Commercial use and pre-existing damage not covered.

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use exclusions
• Software issues, viruses, data loss
• Accessories not included in original product
• Loss or theft not included in this plan

🎁 Additional Benefits

• Tech Support: Access to Lenovo expert help.
• Transferable: Coverage can be transferred to new owner.

📦 How to Purchase

• Purchase with your Lenovo product or within the specified period.
• Provide product and proof of purchase details.
• Receive confirmation and coverage documents promptly.
• Register your product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo’s extended warranty and enjoy worry-free ownership.