Lenovo 2Y Onsite Upgrade 2 year(s)

Reliable protection with convenient onsite service.

The Lenovo 2Y Onsite Upgrade 2 year(s) provides extended coverage for your Lenovo laptops and computers, protecting against manufacturer defects and common-use issues beyond the original warranty. It offers financial protection and hassle-free repairs with certified technicians dispatched to your business location when remote support is not sufficient.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Included as part of standard protection coverage.

📋 Coverage Details

• Duration: 2 years of coverage starting after base warranty expiration.
• Number of Claims: Unlimited claims during coverage term.
• Claim Limit: As per Lenovo service terms.

🔧 Service & Repairs

• Service Type: Onsite labor and parts repair.
• Repair Method: Certified technician dispatched onsite, no shipping required.
• Replacement Type: Repair prioritized; replacement per Lenovo discretion.
• Turnaround Time: Service available during normal business hours, next business day dispatch if call after 4pm local.
• Parts Quality: OEM and certified components used.

📞 Claims Process

• How to File: Phone support with escalation to onsite technician if needed.
• Support Hours: Lenovo normal in-country business hours.
• Documentation Required: Proof of purchase and product details.
• Claim Approval: Typically immediate after diagnosis.
• No Hassle Promise: Direct onsite support removes shipping hassle.

📱 Eligible Products

• Product Categories: Laptops & Computers.
• Product Condition: New Lenovo products covered.
• Purchase Requirements: Upgrade applicable to existing 1-year base warranty Lenovo products.
• Excluded Products: Non-Lenovo and non-covered product categories excluded.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage not affecting function.
• Intentional damage or misuse.
• Commercial use beyond standard warranty terms.
• Software issues, viruses, data loss.
• Accessories not originally purchased.
• Loss (theft not covered under this plan).

🎁 Additional Benefits

• Tech Support: Phone support for troubleshooting issues.
• No Lemon Guarantee: Not specified.
• Transferable: Not specified.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase to extend base Lenovo warranty from 1 year to 2 years.
• Provide product and purchase details during upgrade.
• Receive confirmation and extended coverage documents.
• Register with Lenovo if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo's onsite extended warranty.