Lenovo Premium Care with Courier/Carry-in, Extended service agreement, parts and labour, 2 years
Comprehensive coverage for your peace of mind and investment protection.
The Lenovo Premium Care with Courier/Carry-in Extended Service Agreement provides expert hardware and software support for eligible Lenovo systems with existing 1-year premium care. This 2-year plan ensures hassle-free repairs, prolonged device reliability, and financial protection beyond the original warranty period.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Not covered
- Screen Damage: Not covered
- Battery Degradation: Not covered
- Theft Protection: Not covered
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 2 years of coverage starting after initial 1-year Premium Care warranty
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to Lenovo service terms
🔧 Service & Repairs
- Service Type: Repair or replacement for covered issues
- Repair Method: Courier or carry-in service
- Replacement Type: Refurbished or equivalent model if repair is not feasible
- Turnaround Time: Standard Lenovo service times apply
- Parts Quality: OEM parts and certified components
📞 Claims Process
- How to File: Lenovo online portal or phone support
- Support Hours: Business hours support
- Documentation Required: Proof of purchase and device information
- Claim Approval: Typical approval within a few business days
- No Hassle Promise: Streamlined claim experience for peace of mind
📱 Eligible Products
- Product Categories: Laptops & Computers
- Product Condition: New Lenovo systems under original 1-year Premium Care warranty
- Purchase Requirements: Extension must be purchased before original warranty expires
- Excluded Products: Commercial use devices and products with pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss or theft
🎁 Additional Benefits
- Tech Support: Access to skilled Lenovo technicians
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase with your Lenovo product or prior to warranty expiration
- Provide product details and proof of original purchase
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Lenovo's extended warranty coverage.
Lenovo – 2-Year Extended Warranty / Standard Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
Lenovo – 2-Year Extended Warranty / Standard Protection – Laptops &...
