LENOVO – 2-Year Extended Warranty / Standard Protection – Laptops & Computers

Comprehensive peace of mind protecting your Lenovo laptop investment.

The LENOVO – 2-Year Extended Warranty / Standard Protection – Laptops & Computers provides an additional 2 years of coverage after the original manufacturer warranty expires. Designed for select ThinkPad X1 series models, this plan offers hassle-free repairs and financial protection against mechanical and electrical failures.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included
• Accidental Damage: Not covered
• Screen Damage: Not covered
• Battery Degradation: Not covered
• Theft Protection: Not covered
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 2 years of coverage starting after the original manufacturer warranty expires
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to service agreement terms

🔧 Service & Repairs

• Service Type: Repair and replacement services for covered failures
• Repair Method: On-site and depot service options available
• Replacement Type: New or comparable refurbished model depending on assessment
• Turnaround Time: Typically prompt repair or replacement within service level agreement
• Parts Quality: OEM parts and certified components used

📞 Claims Process

• How to File: Claims submitted via Lenovo online portal or customer support
• Support Hours: Business hours with dedicated support team
• Documentation Required: Proof of purchase and product details
• Claim Approval: Typically processed within 3-5 business days
• No Hassle Promise: Streamlined claim process for customer satisfaction

📱 Eligible Products

• Product Categories: Laptops (ThinkPad X1 Carbon Gen 8, X1 Extreme Gen 3/4, X1 Nano Gen 1, X1 Yoga Gen 6)
• Product Condition: New products only
• Purchase Requirements: Must be purchased within Lenovo's specified time frame from product purchase
• Excluded Products: Commercial use and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that doesn't affect function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss (theft not covered)

🎁 Additional Benefits

• Tech Support: 24/7 Lenovo technical support included
• No Lemon Guarantee: Replacement after multiple failed repairs
• Transferable: Warranty can be transferred to new owner if device is sold
• Multi-Device Discount: Not applicable
• Cancel Anytime: Pro-rated refunds available upon cancellation

📦 How to Purchase

• Purchase alongside your Lenovo device or within specified upgrade period
• Provide product details and proof of purchase
• Receive confirmation and warranty documents via email
• Register your product online to activate coverage

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with extended service coverage.