Lenovo 2 Year Onsite Support (Add-On) 2 year(s)

Reliable extended protection with convenient onsite service for your Lenovo devices.

The Lenovo 2 Year Onsite Support (Add-On) 2 year(s) offers extended warranty coverage that begins after the manufacturer warranty expires. Designed for new Lenovo laptops and computers with a base warranty, this plan provides financial protection and hassle-free onsite repairs through Lenovo-trained technicians to keep your device running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures covered after manufacturer warranty expires
• Power Surge Protection: Damage caused by electrical surges included
• Accidental Damage: Not covered
• Screen Damage: Not covered
• Battery Degradation: Not covered
• Theft Protection: Not covered
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 2 years of coverage starting after manufacturer warranty expires
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or exchange of failing machine
• Repair Method: Onsite service at customer location
• Replacement Type: Repair or exchange with quality Lenovo parts
• Turnaround Time: Appointment mutually agreed upon; faster resolution than depot repair
• Parts Quality: Lenovo-qualified parts used by trained technicians

📞 Claims Process

• How to File: Contact Lenovo support for remote diagnosis and onsite service scheduling
• Support Hours: Business hours (details not specified)
• Documentation Required: Proof of warranty and service agreement
• Claim Approval: Based on problem determination and eligibility
• No Hassle Promise: Lenovo technician manages repair or replacement at your location

📱 Eligible Products

• Product Categories: Lenovo laptops and notebooks (Think branded products)
• Product Condition: New products with base warranty
• Purchase Requirements: Must match length of purchased warranty; may require warranty extension
• Excluded Products: Non-Think branded products, devices without base warranty, pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Accidental damage, drops, spills, or cracks
• Theft or loss
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Software issues, viruses, data loss
• Accessories not included in original purchase

🎁 Additional Benefits

• Tech Support: Lenovo-trained technicians provide quality assistance
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your Lenovo product or within warranty extension window
• Provide purchase details and warranty proof
• Receive confirmation and coverage documentation
• Register product per Lenovo guidelines if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo onsite support and enjoy hassle-free warranty coverage.