LENOVO – 2-Year Extended Warranty / Basic Protection – Laptops & Computers

Protect your investment with reliable mechanical failure coverage.

The LENOVO – 2-Year Extended Warranty / Basic Protection – Laptops & Computers extends your Lenovo system warranty by two years, covering mechanical and electrical failures on new laptops and notebooks. This plan offers hassle-free repairs and financial protection to keep your device running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Covers defects and drive failures throughout the warranty period.
• Power Surge Protection: Not included.
• Accidental Damage: Not included.
• Screen Damage: Not included.
• Battery Degradation: Not included.
• Theft Protection: Not included.
• Normal Wear and Tear: Not included.

📋 Coverage Details

• Duration: 2 years coverage matching the original system warranty.
• Coverage Start: Begins with the system’s limited warranty period.
• Number of Claims: Unlimited claims for multiple drive failures.
• Claim Limit: No maximum payout specified per claim.

🔧 Service & Repairs

• Service Type: Replacement or repair of defective drives under warranty.
• Repair Method: On-site or depot service depending on system and location.
• Replacement Type: Lenovo retains defective parts; customer keeps their drive under Keep Your Drive service.
• Turnaround Time: Typical Lenovo repair timelines apply.
• Parts Quality: OEM Lenovo parts used for repairs.

📞 Claims Process

• How to File: Via Lenovo support online portal or phone.
• Support Hours: Business hours support available.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Standard Lenovo warranty claim processing times.
• No Hassle Promise: Keep Your Drive service allows you to retain your drives, ensuring data security.

📱 Eligible Products

• Product Categories: Laptops and notebooks equipped with hard drives or SSDs.
• Product Condition: New Lenovo systems with an active limited warranty.
• Purchase Requirements: Must be purchased with the system to match the warranty duration.
• Excluded Products: Systems without a Lenovo limited warranty or outside the stated coverage scope.

❌ What's Not Covered

• Pre-existing damage or defects at the time of purchase.
• Cosmetic damage that does not affect device function.
• Intentional damage or misuse.
• Commercial or business use beyond personal warranty scope.
• Software issues, viruses, and data loss.
• Accessories not included in the original device purchase.
• Loss or theft of drives.

🎁 Additional Benefits

• Tech Support: Lenovo customer support for warranty claims.
• No Lemon Guarantee: Not specified.
• Transferable: Not specified.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase alongside your Lenovo system.
• Provide product details and proof of purchase.
• Receive confirmation and warranty documentation.
• Register product on Lenovo website if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo's Keep Your Drive extended warranty.