Lenovo Keep Your Drive Add On - Extended service agreement - 2 years

Secure your data and extend protection with Lenovo's Keep Your Drive add-on service.

The Lenovo Keep Your Drive Add On - Extended service agreement - 2 years provides an additional layer of security for your laptop hard drives and data. Designed for select Lenovo laptops, it ensures you retain custody of your drives when replacements occur, offering greater data security and peace of mind throughout the warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered under the extended service agreement.
• Data Security: Keep your faulty hard drives on-premise, protecting sensitive data and meeting specialized liability requirements.

📋 Coverage Details

• Duration: 2 years of coverage aligning with your system's limited warranty duration.
• Number of Claims: Covers multiple drive failures during the coverage term.
• Claim Limit: No explicit claim payout limit; covers multiple drives or failures.

🔧 Service & Repairs

• Service Type: Drive repair or replacement under warranty, with keep-your-drive option.
• Repair Method: On-site or depot service depending on model and service plan.
• Replacement Type: OEM or comparable part replacements.
• Turnaround Time: Standard Lenovo warranty turnaround times apply.
• Parts Quality: Original Lenovo OEM parts or certified components.

📞 Claims Process

• How to File: Online portal or Lenovo customer support hotline.
• Support Hours: Business hours support; 24/7 support depends on warranty level.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Typically processed within standard Lenovo warranty service timeframes.
• No Hassle Promise: Keep Your Drive service eliminates tracking failed drives in transit.

📱 Eligible Products

• Product Categories: Laptops including IdeaPad Slim 9 14, Legion 7 16, S7 15, Slim 7 ProX 14, Yoga 6 13, Yoga Slim 7 Pro 14.
• Product Condition: New Lenovo laptops only.
• Purchase Requirements: Must be purchased at the time of system purchase or with matching warranty length.
• Excluded Products: Devices outside listed models or without matching warranty extension.

❌ What's Not Covered

• Pre-existing damage or defects prior to warranty start.
• Cosmetic damage that does not affect function.
• Intentional damage or misuse of device.
• Commercial or business use excluded if stated in warranty terms.
• Software issues, viruses, and data loss.
• Accessories and peripherals not originally included.
• Loss or theft (not covered under keep your drive).

🎁 Additional Benefits

• Data Security Focus: You keep your drives, enhancing confidentiality and compliance.
• Multiple Failures Covered: Protection extends to multiple drive failures.
• Warranty Coordination: Coverage continues through the system warranty term and drive replacements.

📦 How to Purchase

• Purchase concurrently with your Lenovo laptop or within warranty extension timeframe.
• Provide valid product details and receipt.
• Receive confirmation and warranty documentation upon purchase.
• Register product as required by Lenovo warranty policies.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. Lenovo reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and maintain full control over your data with Lenovo’s Keep Your Drive add-on service.