LENOVO 2-Year Extended Warranty / Basic Protection – Laptops & Computers

Reliable protection for peace of mind and financial security.

The LENOVO 2-Year Extended Warranty / Basic Protection covers mechanical and electrical failures for eligible laptops and computers under Lenovo's limited warranty, providing hassle-free repairs and extended coverage beyond the manufacturer’s warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for defects and failures during the warranty period beyond the manufacturer’s limited warranty.

📋 Coverage Details

• Duration: 2 years concurrent with the system limited warranty, starting from the purchase date.
• Coverage Start: From purchase date, aligned with the original system warranty.
• Number of Claims: Covers multiple drive failures with no specified limit.
• Claim Limit: Not specified.

🔧 Service & Repairs

• Service Type: Replacement of defective drives covered under warranty.
• Repair Method: On-site or depot service as per Lenovo warranty standards.
• Replacement Type: Replacement drives provided by Lenovo.
• Turnaround Time: According to Lenovo warranty standards.
• Parts Quality: OEM certified components.

📞 Claims Process

• How to File: Through Lenovo support channels.
• Support Hours: Business hours aligned with Lenovo warranty service.
• Documentation Required: Purchase receipt and device information.
• Claim Approval: Standard Lenovo warranty claim processing times.
• No Hassle Promise: Keep defective drives; no need to track shipments.

📱 Eligible Products

• Product Categories: Laptops and computers covered under Lenovo warranty.
• Product Condition: New systems with active limited warranty.
• Purchase Requirements: Must be purchased alongside or within the warranty period.
• Excluded Products: Products outside Lenovo limited warranty or without matching warranty term.

❌ What's Not Covered

• Pre-existing damage or defects not covered by warranty.
• Cosmetic damage not affecting functionality.
• Intentional damage or misuse.
• Commercial or business use beyond warranty scope.
• Software issues, viruses, or data loss.
• Accessories not included in original purchase.
• Loss or theft of drives.

🎁 Additional Benefits

• Data Security: Keep failed drives to protect confidential information.
• Multi-Failure Coverage: Protection for multiple drives and failures during coverage period.
• Legacy Data Protection: Maintain data custody throughout the warranty lifetime.

📦 How to Purchase

• Purchase at the time of system purchase or within the warranty period.
• Provide system and purchase details for confirmation.
• Receive coverage documents with your warranty package.
• Register product with Lenovo if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your data and investment with Lenovo’s Keep Your Drive service for worry-free ownership.