DELL Upgrade from 3Y Basic Onsite to 3Y ProSupport
Reliable protection for your device with priority service and expert support
The DELL Upgrade from 3Y Basic Onsite to 3Y ProSupport provides enhanced coverage for Dell laptops and commercial computers, extending your protection to three years. Designed to reduce downtime, it offers financial peace of mind through hassle-free onsite repairs and direct access to Dell's specialized support team.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects after the manufacturer warranty ends
- Power Surge Protection: Damage caused by electrical surges is included
📋 Coverage Details
- Duration: 3 years of coverage from date of upgrade purchase
- Coverage Start: From purchase date of the upgrade
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms
🔧 Service & Repairs
- Service Type: Repair and replacement options
- Repair Method: Next business day onsite service
- Replacement Type: New or refurbished parts as needed
- Turnaround Time: Next business day response
- Parts Quality: OEM-certified components
📞 Claims Process
- How to File: Via a dedicated online portal
- Support Hours: 24/7 direct access to regional engineers
- Documentation Required: Purchase receipt and device information
- Claim Approval: Automated with telemetry-driven insights for fast resolution
- No Hassle Promise: Streamlined claims process with self-dispatch parts
📱 Eligible Products
- Product Categories: Dell laptops and commercial computers
- Product Condition: New and warrantied devices
- Purchase Requirements: Upgrade applies to existing 3-year basic onsite warranty
- Excluded Products: Not applicable to Latitude 9330 and other excluded models
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage
- Cosmetic damage that does not impact function
- Intentional damage or misuse
- Personal data loss and software issues
- Loss or theft (not included in this coverage)
🎁 Additional Benefits
- Tech Support: 24/7 expert technical support and troubleshooting
- Transferable: Coverage may be transferable depending on terms
📦 How to Purchase
- Purchase upgrade through authorized Dell channel
- Provide existing warranty details and proof of purchase
- Receive confirmation and updated warranty documents
- Register product online if required for activation
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free device ownership with Dell ProSupport upgrade coverage.
DELL – 3-Year Extended Warranty – Standard Protection – Laptops & Computers
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 3-Year Extended Warranty – Standard Protection – Laptops &am...
