AudioCodes ACTS 1 license(s) 1 year(s)

Reliable protection and peace of mind for your AudioCodes products.

The AudioCodes ACTS 1 license(s) 1 year(s) provides standard extended warranty coverage for general electronics. It is designed for AudioCodes customers seeking financial protection with hassle-free repairs and access to expert technical support.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Damage from electrical surges included.

📋 Coverage Details

• Duration: 1 year of coverage starting immediately after purchase.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: No maximum payout per claim specified.

🔧 Service & Repairs

• Service Type: Repair and hardware replacement options available.
• Repair Method: Depot service with options for advance hardware replacement.
• Replacement Type: New or equivalent hardware.
• Turnaround Time: 4-hour or next business day response for hardware replacement.
• Parts Quality: OEM and certified components used.

📞 Claims Process

• How to File: Request support or claim through AudioCodes support channels.
• Support Hours: 24/7 access to technical experts.
• Documentation Required: Receipt and product information.
• Claim Approval: Typically processed promptly by AudioCodes support.
• No Hassle Promise: Designed to ensure smooth and efficient service experience.

📱 Eligible Products

• Product Categories: General electronics covered under AudioCodes support program.
• Product Condition: New products only.
• Purchase Requirements: Must purchase with or shortly after product acquisition.
• Excluded Products: Commercial use and pre-existing damage not covered.

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss (unless theft coverage included)

🎁 Additional Benefits

• Tech Support: 24/7 access to technical experts included.

📦 How to Purchase

• Purchase with your AudioCodes product or within a reasonable window.
• Provide product details and receipt to reseller or AudioCodes.
• Receive confirmation and coverage documents.
• Register your product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.