AudioCodes ACTS 1 license(s) 1 year(s)
Reliable support and protection for your AudioCodes products
The AudioCodes ACTS 1 license(s) 1 year(s) provides standard extended warranty coverage for your AudioCodes networking equipment. This plan offers financial protection and hassle-free repairs beyond the manufacturer warranty, ensuring your devices remain operational with expert technical support and software updates.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting after product registration
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and reasonable use
🔧 Service & Repairs
- Service Type: Repair, replacement, or reimbursement options available
- Repair Method: Mail-in or depot service
- Replacement Type: New or refurbished units
- Turnaround Time: Fast response to minimize downtime
- Parts Quality: OEM or certified components
📞 Claims Process
- How to File: Online portal or via AudioCodes customer support
- Support Hours: 24/7 technical assistance
- Documentation Required: Purchase receipt and device information
- Claim Approval: Typically processed promptly upon submission
- No Hassle Promise: Streamlined and customer-friendly claim experience
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes networking hardware
- Product Condition: New products only
- Purchase Requirements: Warranty must be purchased within the product's eligible period
- Excluded Products: Commercial use and pre-existing damages not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss unless theft protection is included
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
📦 How to Purchase
- Purchase with your product or within the offered timeframe
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with reliable extended coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
