AudioCodes ACTS24X7-M800_S12/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products
The AudioCodes ACTS24X7-M800_S12/YR Warranty provides 1 year of extended coverage that includes technical support and hardware repair options, designed for AudioCodes networking and communications equipment. This plan offers financial protection and hassle-free repairs beyond the manufacturer warranty.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Mail-in repair or depot service
- Replacement Type: Refurbished or comparable model as needed
- Turnaround Time: Fast hardware replacement options, including advance hardware replacement and managed spares
- Parts Quality: OEM parts and certified components used
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online
- Support Hours: 24/7 hotline support for urgent issues, standard business hours for other inquiries
- Documentation Required: Proof of purchase and product information
- Claim Approval: Timely review and approval process facilitated by expert support team
- No Hassle Promise: Streamlined claims process with direct access to technical experts
📱 Eligible Products
- Product Categories: AudioCodes networking and communications hardware
- Product Condition: New and eligible refurbished products
- Purchase Requirements: Must purchase warranty within manufacturer guidelines
- Excluded Products: Commercial use beyond typical networking equipment scope, pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Loss or theft (unless specified in advanced plans)
- Accessories not included on original purchase
🎁 Additional Benefits
- Tech Support: 24/7 technical support from knowledgeable AudioCodes engineers
- Multi-Device Discount: Not specified
- Transferable: Not specified
- No Lemon Guarantee: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase warranty at the time of product purchase or within eligible timeframe
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register product via AudioCodes support portal if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with AudioCodes extended warranty and enjoy peace of mind with expert support and coverage beyond the manufacturer warranty.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
